Accelo

“What we can see is a transparency around which projects exist and how many we have. From a top-down perspective there is a huge benefit already.”

“The reason we gravitated towards Forecast was because, although we were looking for a tool that we could use for internal projects, we could also see that the platform excels for delivery as well.”

“We had a custom-based document management system built on Sharepoint which was not really integrated into anything. It had depreciated quite severely and not a lot of people were using it. It was not really worthy of our project business which is a huge part of Etteplan’s growth.”

““If you need one program that handles your estimating, project management, scheduling and billing, Accelo works so well. It’s given us so many more tangible metrics than we had before.””

“I think Covid would’ve been a massive step back if it hadn’t been for Accelo. We went from survival mode to thriving again.”

“It got us going fast,” he says. “It was worth paying for someone to help figure out what our specific needs were. They definitely took time to understand our business. It was all on time, and the team was super responsive.”

“For being as small as we are, I think we even surprise our clients with how organized we are. We function much more maturely than many businesses of our size.”

“I don’t have to pay someone full-time to manage the business elements of just keeping us running, and that’s primarily because of Accelo’s automations.”

“There’s nothing else that compares at the price point. It is significantly paying for itself in terms of the value that we get from having everything under one roof.”

“"I spend way less time managing since we’ve adopted Accelo. I don’t have to go into the settings and try to figure out why a certain thing is or isn’t happening, whereas in ConnectWise, I had to do that almost daily."”

““Accelo is more user-friendly and makes it easier to interact with our customers,” says Kim. “The quality of the emails we can send to them feels natural.””

“"We can now track billable vs. non-billable hours and see where we need to add team members or if we have the bandwidth to take on new projects, which we couldn’t do in the past. We used to make decisions based on feelings, and now we can make decisions based on data. "”

““They were able to seamlessly fall right into our processes and dive right into supporting websites as if they've never changed companies, thanks to Accelo,””

““We can’t live without the ticketing system. It keeps everything organized and gives us a great view of how long things have been sitting, what needs attention and what we’re waiting on — all super important in our business.””

““The platform matches our processes, rather than us having to change our processes to work in a predefined set of tools,””

““The UI becomes more and more intuitive as you expand to each new product,””

“I love the visual aspect, and again it is a dashboard kind of experience... It’s almost like a business intelligence dashboard to me; it's not just a timekeeping system or project keeping system it has an intelligence angle. Running an agency and having these insights at hand is really useful.”

“I like that everything is all in one place in terms of looking at which project is more profitable than the others. We can make decisions on the types of project and clients we want to pursue. That is a game changer.”

“I love the visual aspect, and the dashboard experience... It’s almost like a business intelligence dashboard to me; it's not just a timekeeping system or project keeping system, it has an intelligence angle. Running an agency and having these insights at hand is critical.”

“I would say that our projects are twice as efficient in doing just the quoting process.”

“As we continue to grow and acquire new companies, Forecast will be instrumental in helping us integrate and manage these new entities. The tool’s scalability and flexibility give us confidence that we can handle the challenges that come with expansion.”

“With Forecast, we’ve been able to transform how we manage our projects and financial reporting. The real-time data and user-friendly interface have made a significant difference in our day-to-day operations, allowing us to deliver better results for our clients.”

“Forecast has exceeded our expectations. The responsiveness of the Forecast team and their commitment to continuous improvement have been outstanding. We look forward to leveraging new features and capabilities as we continue to grow.”

“We use automated timesheets in Accelo and can see where we overspent our time and, most importantly, if it was beneficial to the client. If it was a benefit, we can use this information to suggest an increase in management hours to compensate for additional time spent on meetings or reports.”

“The ability to seamlessly transition from a project implementation phase into an ongoing service phase with the same client using the same tools, framework and billing has helped us turn this good theory into a reality.”