Apollo Home Healthcare

“The last few weeks have been really difficult, but may I take this opportunity to say you are all AMAZING and don’t let anyone tell you different. Charlotte you have been a rock of a manager! Keep going and never give up. Thank you for looking after me and supporting me. I can’t thank you ALL enough.”

“Thanks for everything you and your team have done. You have been fantastic, from advocating on behalf of our client and his family when they couldn’t get the information they wanted, to ensuring his care was delivered safely. To enabling our client’s last wishes to be with his family were achieved. The family have nothing but praise for you all but especially his Carer who has helped them through the last 24 hours.”

“All of our carers are very professional, kind and caring and are well trained and aware of the care needs of our little boy. Training of the carers has been excellent and is ongoing and kept up to date.”

“It’s reassuring to know Apollo have got a team that’s embedded and that know what they’re doing.”

“Apollo will have staff that are specifically trained for the specific individual and that’s a huge benefit. That means there’s continuity for the client, the family, and for me.”

“All of the team at Apollo are always professional and understanding. They listen to our problems / concerns and act quickly to sort problems out. They do their utmost to accommodate our requests and always take our opinions and points of view into account. We are extremely happy with the service/ care we have received and would be happy to recommend them”

“I feel as if we are supported by the office whenever we need help or to improve our child’s care. Also, our carer helps to support most of our care needs that benefit us at the moment.”

“Since you took over my son’s care early October you have provided an excellent service and would have no hesitation in recommending you.”

“We are pleased with the service provided by Apollo Home Healthcare the staff are very friendly and work according to our care needs for our little one. All the care staff are fully trained before they start work which is very reassuring. Overall we would recommend Apollo Home Healthcare to anyone that is looking for healthcare at home.”

“In saying that, to all of the carers… you are doing a great job and mum is certainly a lot happier and less anxious with Apollo than she was before.”

“This is just a quick note to say how impressed and thankful I was to the girls who were here on Christmas day.”

“I just wanted to let you know that we are very impressed with the service that your team member has provided to our care packages and in particular to the child client, which as a case is extremely challenging. The team member has shown great commitment and enthusiasm. Communication with her is brilliant. She is very hands on, and she knows our children exceptionally well. I don’t think we could ask for more. I think it’s important to recognise and celebrate good work and service, I’m sure you will appreciate this.”

“Just a short note to let you know all John’s carers are fantastic. They are dedicated, attentive, caring and easy to get along with. They also interact with John really really well. They are all appreciated. Thank you.”

“Just want to feed back that our new nurse (Sue) delivers outstandingly the best support, communication and efficacy in my experience with Apollo.”

“Could you pass on our thanks and best wishes to the carers.… Alison, Cameron and Mel? All three have been excellent, we really wouldn’t have managed without them and won’t hesitate to get back in touch should the need arise. It’s all been really emotional making this decision for my son and I haven’t felt able to speak to them about it so I hope they understand and like I say, they are a credit to Apollo. Take care and thanks again.”

“I just wanted to say thank you for all the hard work putting together a team for my daughter. She is getting used to all the new faces and we are finding all the help very useful. We now have a much better routine as a family. Thank you again for putting together so much help and support for our daughter and our family.”

“Apollo are definitely a go-to provider for complex home care.”

“Apollo are the most active provider we have for bidding and picking up packages… They keep themselves fresh in our mind and because they are actively bidding for things, they have a good chance of getting those packages.”

“Apollo tends to support our most medically complex children, and we see them as a go-to provider for this cohort.”

“We place children with very complex physical needs with Apollo. We use Apollo for the most complex children as they are good at accommodating a really high level of needs.”

“Apollo Home Healthcare’s team are involved in the care of a number of the patients within my service. The team have consistently delivered professional, timely and proficient interventions and work together as a cohesive team to manage their clients. We have received many positive comments on the standard of Apollo’s care assistants, both from patients, their relatives and healthcare professionals. The management team at Apollo are proactive and responsive and this is demonstrated in the quality of their care staff.”

“I spoke to our client last week and she can’t speak more highly of you as a company and her Carer which is amazing to hear… A very successful package!”

“Apollo tends to gravitate towards the more complex packages as that seems to be Apollo’s bread and butter.”

“Apollo stand out from other providers thanks to their ability to manage really complex characters. I’d love to see other providers tackle complex packages in the same way as Apollo, but they can’t.”

“[Apollo] do take very complex children, with challenging behaviours and seizures for example. A couple of Apollo’s packages are very long-term and have been going on for a good few years.”