atVenu

“The feedback has been amazing from the fans and our Premium Services team...the hosts are making more tips and operationally, it works perfectly.”

“I walked by one of our bars at one of our shows and saw no line. I was nervous that we were having a slow night. Then I looked at the real-time reports for that location and saw the sales the bar had for the night...and the numbers were crazy high. It wasn't slow; they were taking orders faster so there wasn't a large line waiting to order!”

“Our first event using atVenu was Kelce Jam, our second-largest event of the entire season. atVenu worked without a hitch. We had last-minute changes to sponsor locations and items and could make those adjustments in seconds without impacting sales anywhere. It was incredible.”

““I was a believer in atVenu from the beginning but being able to see the direct ROI in such a short period of time has made atVenu such a huge hit across the festival,” says Graham. “Now that we’ve seen what atVenu has done for BottleRock, we can’t imagine using any other tool to power our merch operations.””

““atVenu’s data allowed us to understand which credit cards our audience uses,” explains Graham. “For example, we could show Apple what the rate of use of Apple Pay was at BottleRock. We can do the same with Visa, Mastercard and Amex. That kind of payment information is really valuable to us when developing these relationships.””

““Our audience really likes the ability to have the merch shipped to them,” says Graham. “Sometimes people don’t want to carry their items around all day, so when we introduced atVenu’s Ship to Home feature, it was very well received.””

““We needed to take control of the situation and really understand where we stood at any given moment from a sales perspective,” explains Graham. “atVenu’s platform allowed us to see if we were or if we weren’t on track, and why. Having that real-time analysis of inventory and sales was critical.””

““There are so many aspects of the live event experience that have been improved by technology,” said Graham. “atVenu brought a solution that was sorely needed and much overlooked. It certainly helped us realize the huge potential of a well-honed merchandise operation.””

““Merchandise as a legitimate revenue stream had always occurred to us, but we never had the right partners to maximize the opportunity,” said Dave Graham, CEO of BottleRock festivals. “At BottleRock, the customer’s experience is of paramount importance, and merchandise is a critical part of that experience!.””