Axonify

““With Axonify’s broadcast messages, we are able to get in touch with our associates whenever we need, and we can reach every single one of them.””

““When we surveyed regional presidents, we got 100% approval ratings. They’re finding true value in the platform,””

““Psychologically, it changed how we look at learning, and for my team and region, it struck a chord with us.””

““Because the reporting is so good in Axonify, other teams saw what was possible and knew they needed to keep up.””

““It is easy to use. It is straightforward. You understand the moment you open the platform what learning you need to do.””

““For myself, for our team, for our leaders and client advisors who are doing the learning, the platform speaks for itself,””

““That to me represented a fundamental shift in how we would normally get people to go through training at RBC. This is a gamified platform that appeals to people the way a normal app would— so you want to go in and take a look.””

““The next day, I didn’t remember to do my learning, and I got this great push notification telling me not that my learning was due, but that I had 18 reward points to earn that day,””

““ This is a gamified platform that appeals to people the way a normal app would— so you want to go in and take a look.””

““From a leadership side, we were hearing from our regional vice presidents and our branch managers about the behavioral change they were seeing in their representatives and how that behavioral change was actually being sustained over the period of six weeks.””

““The results were astounding. We were hearing from advisors in our retail locations that they absolutely loved the idea of learning a little bit every day. We were actually seeing that knowledge transfer happen as knowledge was being reinforced,””

“From the customer’s point of view, it doesn’t matter if they are visiting a Foot Locker store in New York, Italy or Singapore, they want to have the same great experience,” says Gjaltema. “So, delivering a consistent training experience to all team members is very important. We make local and market adjustments to our content where necessary, but the bigger picture is always the global picture.”

“Our team members had been asking for quite some time for a better way to learn at work,” says Dennis Gjaltema, Sr. Manager, L&D – EMEA, Foot Locker. “Axonify is an easy digital experience where they can go in, complete their training fast and see the impact that it’s making on their confidence every day.”

“I was meeting with other vendors who talked about gamification, but it didn’t really feel like gamification,” Hayes says. “And when the training is one-and-done, how are people supposed to remember what they’ve learned over long periods of time? Axonify had a lot of unique features, and I very quickly recognized the platform’s value.”

“I loved the fact that each person’s training experience in Axonify wouldn’t necessarily be the same as the person sitting next to them,” she says. “The algorithm understands each individual’s unique areas of opportunity and strengths then gives them an experience to match.”

“I knew immediately that Axonify was different,” she says. “We don’t have dedicated time to pull our teams off the floor for 20 minutes of training. And knowing my audience consists of heavy Snapchat and Instagram users who want everything to be really quick and engaging—the microlearning approach just felt so right for them.”

“I knew immediately that Axonify was different. We don’t have dedicated time to pull our people off the floor for 20 minutes of training…the microlearning approach just felt so right for them.”

“I’m always really excited to see the product roadmap Axonify comes out with. That’s the beauty of this platform—the Axonify team is always innovating to elevate the customer experience and makes life easier for our team members and administrators of the platform,” he says. “I really appreciate the customer-centric approach that Axonify takes in adding value for their customers, based on feedback and data, to make the platform the best it can be.”

“That’s the beauty of this platform—the Axonify team is always innovating to elevate the customer experience and makes life easier for our team members and administrators of the platform.”

“In particular, Axonify put out some timely and relevant content related to COVID-19, which we used to support our team members to adjust to the their new reality of working from home.”

“We’ve been using Content Marketplace way more this year, thanks to the excellent content the Axonify team has been putting out,” says Rondeau.”

“If they have to go take a course in our LMS, or attend an instructor-led training session, you can manage that in Axonify,” says Rondeau. “Knowing that this is the platform everyone is in every day makes it the right choice as a foundational learning tool that will facilitate learning for our team members.”

“As content is developed, we’re able to facilitate it through Axonify. I use the term ‘facilitate’ very deliberately, because not all content can or should be microlearning. But Axonify has the ability to connect to other platforms.”

“When you have a high level of engagement with the platform, it unlocks opportunities. We’ve been able to make Axonify a key part of our comms strategy, not just for leaders to send messages to team members, but also for broader program launches and team-building activities,” says Rondeau. “We knew that we would get participation because we know that everyone’s in Axonify.”

“People loved it. We set the expectation that folks should log in three times a week,” says Rondeau. “We have folks logging in five days, even seven days a week and really enjoying the gamification aspects.”