Better Impact

“Summing up, the satisfaction levels were great for the volunteers. I really enjoyed the games and using the software. I would recommend Better Impact for future Australian Masters Games or just managing events and volunteers in general.”

“We encourage any volunteer program or client-serving volunteer program to explore Better Impact’s solutions – Volunteer Impact and/or Client Impact – if your organization is lacking a software solution, currently has a solution in place that is not optimal, or perhaps is being retired.”

“Our experience with customer service has been exceptional from the initial sales phase to the implementation stage. The member support team is amazing, providing various resources such as instructional videos, step-by-step guides, and implementation consultants.”

“People being able to log in their own hours it’s saving so much time already, even with incomplete implementation. We're steadily progressing toward full integration with our volunteer base.”

“Better Impact has allowed us to truly become a client-centered organization, granting us the ability to be more responsive. Moving forward we see so much room for growth and improvement and look forward to the time when all our departments are using Better Impact to its fullest capacity.”

“Better Impact has changed the way we work. I can’t emphasize enough the shift in the volunteer experience – it has improved 100%. From an organizational point of view as well, it’s worked so much better.”

“Moving to an online management solution is magical and it isn’t until you make that decision that you fully understand how much time is saved.”

“We were looking for a system that met the IHC security requirements and would provide accurate data from a national and regional level.”

“Both Volunteer and Member Impact provide features and functions that help us save time such as the online application process, holding of documents, and methods of communication.”

“Switching to Volunteer Impact has revolutionized the way we engage with our volunteers and staff. The time saved has allowed us to focus on strategic planning and plan out our priorities for the year as well as take on initiatives that had been on our list for years. Our staff now feel more empowered and independent. It's incredibly rewarding to see our community benefit from these improvements, truly embodying our mission to empower our community to learn and create.”

“We have been better able to support and connect with volunteers and staff who coordinate volunteers. This has really become an essential tool in our toolbox for engaging volunteers and engaging community members.”

“Volunteer Impact has truly transformed the way we manage our volunteers; it has changed my life dramatically.”

“When I was exploring Volunteer Impact, I received extensive support from their team. They provided me with a 30-day trial period during which I could add volunteers to the system and set everything up. With their assistance, I was able to design the page and had a dedicated person available to address my questions throughout the entire process.”

“After transitioning to Volunteer and Client Impact, we have observed a notable increase in volunteer hours as our volunteers were previously estimating their time spent; often underestimating it. As a hospice organization, it is essential for us to meet Medicare's requirement of having at least a 5% volunteer match with direct patient care, making it crucial for us to accurately track volunteer hours, which we are now accomplishing.”

“Volunteer Impact has truly exceeded our expectations in terms of user-friendliness for both our volunteers and staff, bringing us great satisfaction. In cases where we encounter unfamiliar features or questions, the support options provided by Better Impact can always progress us through any challenge.”

“Change is always hard and there is a learning curve when moving to a new system. This is why great support is a must when finding a new system. Thankfully, the Better Impact team is always there to help! They are available with their online chat button and step-by-step help articles, which is very convenient.”

“Ultimately, what I love most is the attitude of 'we're here to help.' Whether it's resources, hands-on assistance, or fast response times, Better Impact delivers. The system is intuitive, robust, and secure. About a year after we left the old system, it had a major data breach, so the timing was perfect. I feel like we made the right move, and I look forward to working with Better Impact for many years.”

“We didn't just want something that met our current needs—we wanted a system we could grow into. Better Impact helped us see what was possible, not just what we knew to ask for. And I really felt like they cared about our success. They're always available and always helpful.”

“If you're spending all your time figuring out schedules and entering data, which were significant tasks for us, you can't really grow and expand your volunteer program. I realized I needed time away from my desk to focus more on the people.”

“With Better Impact’s integrated solutions – Volunteer and Client Impact – we now have an efficient digital system for charting and tracking interactions, making it much easier to manage and retrieve client data.”

“Strong recommendations from the Volunteer Management Community about Better Impact, were a big factor in choosing Better Impact.”

“Better Impact was the best fit for us. We felt like we didn’t want to be abandoned when starting with a new software solution. By comparison, Better Impact came on top in the customer service category!”

“We’re getting every report you can imagine! For example, we know how many volunteers at our animal shelter program engaged with dogs in the last six months. Reports can get so granular – I love it!”

“I have BI open on my desktop from 8 to 5, five times a week. I use it constantly. I don’t remember it going down in these 14 years. I’ve always had access to all my information, and I’ve never had an issue.”

“There was a realization across all levels of the organization that technology was needed to improve efficiency and accuracy of information as well as improve the experience for volunteers,”