BW Packaging

““Our Ultimas run every day; we’ve not had any issues with them,””

“The operators assigned to the older machine would ask to switch to the ISB. They said it was more efficient and easier to set up.”

“Little Bear’s team was clear about where they go next: their first stop when looking for additional bagger and scale equipment is BW Packaging. They want to align themselves with the best in the industry—because in their words, that will do nothing but lift them up.”

“They described the BW team as “extremely impressive.””

““We knew that we wanted to start at a certain place in a certain capacity, and we knew we wanted to build out from there,” Mayne-Ross said. “We were looking for a company that would be able to offer us that in the equipment and the long-term support. They haven’t disappointed.””

““The exciting part of breaking into some of these channels is where we’re seeing interest where we couldn’t help people before,” Mayne-Ross said. “We feel like we’ve entered a whole new chapter in our company’s story by having this product available.””

““The most important part is to take care of the people who are under your care,” she said. “We saw immediately that that was an important part of the BW culture as well. We knew if they were taking care of their employees and empowering them and if they were happy, that they would be a great partner for us because they would be people who enjoy their work and want to support us as a customer.””

““Our product manager and one of our managers went down there, and we were just blown away by the culture and the way they treated our team members as guests,” Mayne-Ross said. “When they returned, they brought back a book about BW’s culture – Everybody Matters – which I read cover-to-cover and has now become one of the most important books of my library.””

““I think sometimes we weren’t quite sure where we were going – we had never done individually wrapped products before and nobody within our company had ever done flow wrap,” Hoy said. “They gave us a great head start in an area that we knew nothing about.””

““That was when we realized that they had really bought into what we wanted to do,” Hoy said.”

““At the beginning of our search, we definitely were impressed with what we saw at the show,” Hoy said. We probably talked with 6-8 companies at the show to discuss the possibilities. BW treated us very well. They didn’t just hand us a card and say, ‘We’ll have this person contact you.’ They took the time to answer our questions and showed us how a product would run on the line.””

““That upgrade worked very, very well,” Ferguson reported. “So, what we did after that is we systematically upgraded all of the older machines.””

““I do know that BW Packaging makes a lot of other types of equipment,” says Ferguson. “When the time comes, I would move forward with that equipment.””

““A good partner for me is being able to call my sales rep’s cell phone when I have an issue, rather than (him) just selling me a machine and then leaving me off on my own,” says Ferguson. “I need support for that equipment for the life of the machine.””

““I went from having my label machines being the number one downtime in an area, to not even in the top ten,” Ferguson crowed.”

““The first thing anyone looks at is the label,” says Brandon Ferguson, Manager of Mechanical Operations in Production at Fruit of the Earth. “So that machine needs to be able to apply that label where it looks perfect.””

“"Whenever we had a problem, their team would be right on it for us."”

“"Once you dial it in and start the line up, it really just likes to run and it runs perfectly."”

“"It made it so the packaging wasn't the bottleneck anymore."”