Canonical

““The revised quote from our previous provider exceeded our available annual budget for the Cyber Range. At the same time, the academic licensing model we were using was ending near the start of the August semester. That created a significant operational challenge: we needed to migrate a 10-node cluster, including a GPU node, and rebuild approximately 1,700 production VMs in time to avoid disruption to the cybersecurity curriculum.””

“It’s difficult to quantify the positive impact of a security patching solution like Ubuntu Pro, but the absence of it can be quite debilitating. It’s a bit like oxygen - you don’t think about it while you’re breathing easily but it’s the very thing keeping your system alive and moving.”

“Our team is able to provide a stable and securely maintained environment for all of the applications our different business units run. We can deliver a highly responsive and reliable product as a result,”

“We run Ubuntu for databases, queuing systems and many other types of workloads. We run performance tests consistently across these, and there are no surprises. The fact that Canonical has been around for 20 years and works with leading hardware vendors like Dell also made Ubuntu an obvious choice for us. We can’t afford to have an OS where certain NICs or cards won’t run. The beauty of Ubuntu is that it just works.”

“If we used proprietary software across such a large fleet of virtual machines, we’d have to hire people just to deal with licenses. With open source operating systems like Ubuntu we can skip the licensing overhead, we just try things out when we want to, and can engage Canonical when we need to. If there is one thing we don’t have to worry about in our ecosystem, it’s Ubuntu.”

“We use open source because it enables you to test new software without worrying about constant licensing checks,”

“We have a large fleet so it’s not very practical to constantly upgrade to get the latest security fixes. We did some brainstorming internally and considered other Linux distributions, but we could get what we needed with Ubuntu’s Expanded Security Maintenance (ESM) and coverage for the Ubuntu Universe repository. We needed a way to stay on top of security patches and wanted something reliable. Thanks to Ubuntu Pro, we can confidently pass our compliance audits.”

“We have been an Ubuntu house from the very beginning. Our first release was Trusty Tahr and we never looked back. We chose Ubuntu for its regular version upgrades and long term support. It just works. Enabling Ubuntu Pro was an obvious choice for us.”

“Vor Ubuntu Pro erhielten wir monatlich Anfragen für spezielle Software-Installationen oder den Support bestimmter Pakete, und es war schlichtweg nicht machbar. Mit Ubuntu Pro hat sich alles geändert: Wir müssen uns nicht mehr nur auf Apache oder Postgres konzentrieren; wir können alles liefern. Das eröffnet uns neue Geschäftsmöglichkeiten, die früher gar nicht zur Debatte standen.”

“Aus Management-Perspektive macht Ubuntu Pro schlichtweg alles einfacher. Früher hatten wir zehn verschiedene Verträge und zehn verschiedene Support-Anbietern. Aber mit Canonical und Ubuntu Pro haben wir nun einen zentralen Support-Partner für all diese verschiedenen Technologien – Apache, Postgres, MySQL, einfach alles. Das ist ein massiver Vorteil. Ich würde mich immer wieder dafür entscheiden.”

“Die In-Place-Upgrades sind perfekt. Es ist so einfach zu migrieren und zu automatisieren. Mit Ubuntu erhält man die neuesten Releases automatisch, und das Upgrade ist so simpel wie die Eingabe von ‚apt upgrade'. Wir haben die Migrationszeit von 3 Stunden auf nur 45 Minuten verkürzt.”

“Der Versionsrückstand bei anderen Linux-Distributionen war ein wunder Punkt. In der Vergangenheit mussten wir Disaster Recovery für VMs konfigurieren. Wir hatten v22 und benötigten v25 – was in unserer damaligen Distribution aufgrund des dreijährigen Rückstands nicht verfügbar war. Damit ließ sich einfach nicht arbeiten. Mit Ubuntu stand uns die neueste Version sofort zum Deployment zur Verfügung.”

“Unsere Kunden verlassen sich darauf, dass wir ihre Systeme modern, aktuell und sicher halten. Insbesondere Kunden aus dem Bereich der kritischen Infrastrukturen sowie Unternehmen mit strengen Compliance-Vorgaben erwarten eine umgehende Reaktion auf jede Schwachstelle. Ohne Ubuntu Pro wäre es uns schlichtweg nicht möglich, diese Kernverantwortung zu erfüllen und so schnell zu reagieren, wie es unsere Kunden fordern.”

“Before we used Ubuntu Pro, we’d get monthly requests to install a specific piece of software or support specific packages and it just wasn’t possible. Everything changed with Ubuntu Pro: we don't have to focus on just Apache or Postgres; we can deliver anything. This opens up new business opportunities that just weren’t on the table before.”

“The in-place upgrades are perfect. It’s so easy to migrate and automate. With Ubuntu, you get the latest releases automatically, and upgrading is as simple as typing ‘apt upgrade.’ We’ve cut down migration time from 3 hours to just 45 minutes. From a management perspective, Ubuntu Pro just makes it all easier. Before, we had ten different contracts and ten different support people. But with Canonical and Ubuntu Pro, you get a single point of support for all those different technologies – Apache, Postgres, MySQL, everything. That's a massive advantage. I would choose it again and again.”

“With Ubuntu, the latest version was available and fast to deploy.”

“Our customers rely on us to keep their systems modern, up-to-date, and secure. Our critical infrastructure customers and others with strict security compliance needs expect prompt reaction to every vulnerability. Without Ubuntu Pro, meeting that core responsibility and reacting as fast as they need just wouldn't be possible.”

“Pudimos evaluar MicroCloud en un entorno de prueba antes de implementarlo en el cluster de producción. La documentación y los recursos de soporte fueron extremadamente útiles durante la migración, y el proyecto se completó a tiempo para el inicio del semestre, lo cual fue increíble.”

““We’ve never considered switching providers. No other vendor could give us a perfect solution. We’ve built a great relationship with Canonical and the economics are good.””

““I always envy Canonical’s follow-the-sun support model. It’s great knowing that you can get support at any time, and from somebody who’s fresh and not tired.””

““Our CSM brings a lot of value in making sure our voice is heard”, adds the spokesperson. “She really understands our culture, she helps with issues on the support portal, and she follows up with engineers. It really makes a difference.””

““Canonical understands that there is business in this legacy cloud,” comments SBI BITS. “Their support gives us time to carefully plan how to migrate these workloads that can’t be moved immediately. That flexibility is invaluable.””

“I like the ethos of using open source tools and contributing back to that community. ESOC generally favours the use of open source software where possible. Knowing that our valuable budget will be invested in supporting us instead of continually paying software licences also makes a difference.”

“For ESA it is key to have service providers who can support its ambitious space programme into the 2030s and beyond to help secure Europe’s role in space exploration.”

“We can develop applications to be more resilient, knowing things won’t fail. It makes us more confident in supporting ESA missions,” said Michael. “We can sleep soundly knowing Canonical is supporting us and we won’t get a call at night telling us that something’s gone wrong.”