Charlotte Heating & Air

“Brian B was very helpful and fast with his repair of our AC. Great customer service, definitely recommend!”

“Wanted to leave yet another 5 star review for CH&A. Yesterday the upstairs AC quit leaving us sweltering and I left a message last night and Mary called me first thing this morning. JD came out earlier than expected time and did an excellent job in diagnosing the issue and house is back to feeling comfortable. Thank you again CH&A for being a company we can call on for great service, expedited timing, and comfort for our family.”

““Dalton came out and did the maintenance of the AC unit . He took his time and did a thorough job . the capacitator was weak and he showed me the pics and where it should be . Very timely, punctual and thorough .””

“Spring service was completed by JD. JD did an excellent job and would highly recommend him. Very professional and courteous.”

““Over the past 2 years, I have had wonderful experiences with Charlotte Heating & Air. Anywhere from regular maintenance, repairs, having a new heat pump installed, thermostats installed, you name it they have been amazing. Everyone that I have had the pleasure of encountering with this company has been amazing. Their prices have been great, their workmanship the absolute best, extremely knowledgeable, very timely, professional, and very dependable. You can not go wrong with this company. I would highly recommend them to anyone!!!””

““The technician was on time. He wore booties inside the house. He was pleasant and customer friendly. He checked the unit in the attic and the outside one and found no problems.””

““I recently had routine maintenance completed by Charlotte Heating and Air, and I couldn’t be more impressed with the service. The technician, Justin, was incredibly knowledgeable and went above and beyond to explain everything in great detail, which I truly appreciated. He offered valuable insights on improving the efficiency of our units, as well as options for enhancing air quality—without ever being pushy. He also identified and repaired a critical issue we weren’t even aware of. Thank you for the top-notch service and for being a company we can always trust! Highly recommend!””

““Service technician Randy E. came today for my Fall maintenance check up. He was professional and personable. While Randy was knowledgeable about our systems, I was very impressed with how thorough he was. Great technician for Charlotte Heating and Air! Thank you Randy!””

““Zo and Randy did a great job in performing maintenance and identifying an issue that they were able to quickly address. A great experience as always from Charlotte Heating and Air.””

““Zo & Brian did a great job on customer service, repairing my gas pack and helping me with kindness! Thank you!””

““I am always more than satisfied with Charlotte Heating and Air! They are always very thorough and professional. Today Martin was on time, respectful, and personable. Thank you for making sure my unit is ready for summer. Mary is also always so kind over the phone.””

““Brian B was great! He was extremely nice and took his time explaining things and answering all of my questions. We’ve used Charlotte Heating and Air many times and are never disappointed.””

““Brian was great and explained everything in depth about our air conditioner.””

“““We were extremely pleased with the service provided by JD. He was thorough in completing the semi annual maintenance on our HVAC system. During this process he identified a potential issue concerning a critical part of our AC unit and why he recommended that it be replaced. He promptly installed the new part. He also suggested a future proactive step that would extend the life of our AC unit. We couldn’t be happier with his work.”””

““JD was such a nice young man. He explained everything he had done to check my system for the season. As always, your service is great! Thank you””

““Martin came to our home to conduct the annual service check on our furnace. He was very professional, knowledgeable, thorough, and pleasant. He spent an extended period of time doing the inspection and generated a comprehensive report. We could not have been more pleased with the level of customer service that Martin provided and we look forward to seeing him on future visits!””