Cloudbeds

“Podemos consultar paneles, revisar cifras, tomar decisiones a distancia, y nuestros gerentes generales pueden seguir gestionando los alojamientos sin crear cuellos de botella.”

“A medida que crecemos, la plataforma crece con nosotros.”

““We wanted everything to be cloud-based, and now everything can be done through Cloudbeds.””

““It’s a crystal ball, isn’t it, looking into the future?” he says. “But actually, it’s quite nice to see that it was doing what it was saying could happen.””

““Accepting almost all of the recommendations, I was getting within sort of 5% of what it was suggesting back two months ago.””

““The information it provides is useful,” he says. “It tells you the reasoning for lowering prices or increasing prices.””

““We were never very proactive in managing our pricing. But now Cloudbeds RMS is making us really think about the different levers we can pull.””

“Piensa más allá de lo que necesitas hoy. Cambiar de sistema lleva tiempo, así que hay que pensar en dónde estará tu hotel dentro de dos, tres o cinco años”

“Para mí, no se trataba solo de elegir un software para la apertura”

“Podemos enseñar a alguien a usar Cloudbeds, a seguir un procedimiento o a entender nuestros estándares operativos”

“Como director general, no quiero que mis equipos dediquen tiempo innecesario a tareas administrativas ni a pasar información de un sistema a otro”

“Prefiero mucho más detectar los problemas ahora que cuando tengamos huéspedes esperando en recepción”

“Otro punto importante fueron las integraciones”

“Cuanto menos tiempo dedican nuestros equipos a lidiar con los sistemas, más tiempo tienen para los huéspedes. Para mí, eso es, en última instancia, lo que debería conseguir la tecnología en un hotel.”

““A equipe esteve disponível sempre que precisamos e tivemos um bom suporte durante toda a implementação”, diz ele. “A pré-inauguração é uma situação particular, porque você configura o sistema enquanto a própria operação ainda está sendo construída. As coisas mudam o tempo todo, então ter do outro lado pessoas que entendem isso e se adaptam com a gente foi importante.””

““Quanto menos tempo nossas equipes gastam lidando com sistemas, mais tempo elas têm para os hóspedes. Para mim, é isso que a tecnologia em um hotel deve, em última instância, proporcionar.””

“I would highly recommend it. The combination of powerful market intelligence and an efficient property management platform provides both strategic and operational advantages. It helps hotels work smarter, save time and make more confident decisions that can positively impact revenue and performance.”

“Lighthouse provides the insights we need to make confident pricing decisions, while Cloudbeds ensures operational efficiency and smooth execution. This allows us to focus more on strategy and guest experience rather than administrative tasks.”

““For an independent hotel, this is particularly valuable because it allows us to build technology around how we actually operate the property, rather than changing our workflow to fit a generic system.””

““having full access to the API means we’re not stuck relying on Cloudbeds’s own roadmap for the data or functionality our next idea needs.””

““When you are building something new, you don’t necessarily know at the beginning which pieces of data or functionality you will eventually need.””

““I can describe what I want to accomplish from a hotel operator’s perspective and use AI to help with the technical implementation.””

““With today’s AI tools, I have been able to work with the Cloudbeds API and develop things that I previously would have assumed required hiring a software developer.””

““I did not want our ability to innovate to depend entirely on whether a particular third-party integration already existed.””

““I wanted access to our hotel data so we could experiment with AI and build tools specifically around the way we operate Union Square Plaza Hotel,””