Commure

““Our collaboration with Commure and Augmedix is bringing time-saving and innovative solutions directly to the hands of our healthcare providers,””

““Now when our providers do a note, it’s there automatically for viewing, and at the same time we send it out electronically. As soon as it’s signed, it’s sent out to family physicians and anyone else that they have copied it to. That wasn’t a possibility before.””

““Our doctors are spending more time looking into the eyes of the patient and delivering what they truly meant to deliver. The joy of medicine!””

““With Commure, I’ve reclaimed my evenings with my family. Now, I’m able to complete documentation during the workday and be fully present with my patients and loved ones.””

““Commure Ambient AI has completely transformed my work-life balance and my ability to be more present with my family,””

“Our providers that have been slow to adopt Commure we notice them falling behind from E/M and LOS standpoint. A little support goes a long way to optimize Commure utilization. And once they get it, they never look back.”

“Wow that’s really cool to have all that information on one page and the references. This is game changing!”

“Skeptics say, ‘everything's going to be a canned note [with Ambient AI]’. But our note differentiation today on Commure is a million times better than it was in the EMR and way better than when we were pen and paper dictating”

“It's a huge lifesaver! I don't know how I can survive without it.”

“After learning some tough lessons, we found a great partner in Commure. I like to brag that more than 90% of our notes are done using ambient listening with Commure’s great AI intelligence. It has really changed the game from a provider happiness and efficiency standpoint.”

“Higher acuity brings about higher revenue because medicine is still paid based on our E/M levels. We're finally, in my opinion, seeing the real acuity of what we've been doing now for years.”

“Doing your charts at home, which was our existence literally forever, leads to burnout. It leads to time away from your family and your personal time being shot. Getting to the end of an urgent care shift after seeing 45 to 50 people in a 12-hour period and realizing that your notes are done is an amazing feeling.”

“I just wanted to say, I really appreciate your support throughout the rollout. We've worked with a lot of vendors and your availability when we need you is unparalleled. Commure has an amazing product that we're implementing here. I've received so many messages from physicians telling me how this changed their life. I feel honored to be a part of this process.”

“Ambient AI has become the one sure thing at Willis Knighton. We have been able to give doctors time back and take some burden off their shoulders. They no longer have to worry what they are documenting is true, accurate and reflective.”

“You haven’t just suggested—you’ve boldly written a transformative New Chapter in the Legacy of NEMS, shaping its future and inspiring generations to come!”

“"Commure support team acknowledges tickets within 15 minutes (often ~3 minutes), which is incredible."”

“"We've seen in previous waves a reduction in messages and emails… it is helping speed and streamline this process, the referrals… and gives you a lot of information in one place."”

“This is a game changer that you're pulling from Waystar & Availity and saving us from going to all of the different portals, we aren't bouncing between 15 different things, it's all right here.””

““My census is 415 today – I have 32 new starter cares not accounted for yet. We have hit our goal three months in a row now, and I know that a lot of that has to do with Commure. I'm going to need to start hiring!””

““We were missing high-value cases. After we started using Commure Pro finally had visibility into what our physicians were doing. It gave us the eyes we needed. Success in revenue cycle comes down to three things: the right tools, the right team behind the tools, and making sure those tools are easy to use. Commure Pro helped us see data faster, improve our workflows, and capture more revenue.””

““I would pull up the chart and still end up doing a lot of typing. The tool was not user-friendly and required me to log in constantly throughout the workday. Not being able to dictate between patients was frustrating,””

““In the past with our dictation and transcription workflow, it could take two or three days for a history to be on a patient’s chart, or for a discharge to be on the chart,” according to Dr. Davis. “Now when our providers do a note, it’s there automatically for viewing, and at the same time we send it out electronically. As soon as it’s signed, it’s sent out to family physicians and anyone else that they have copied it to. That wasn’t a possibility before.””

““As a physician, you never know when you’re going to get a page or a call about a patient. Rather than run to a computer to look up that patient’s record, you can simply look on your mobile device and the patient’s information is right there. It’s much more efficient, and I think it adds to patient care. I know for a fact that physicians will log into Commure Pro from home before they come to work, so they already have a head start when they get to the floor of the hospital.””

““While we started with five generic templates, now we probably have 50 templates customized to various specialties and workflows,” said Annette. “Some have tabs and boxes and sections, but we also have what we call speech-friendly ones, which are open text boxes for those who just want to speak into it. We’ve given multiple ways for physicians to do their notes so that they can decide what works best with their workflow.””

““It was obvious to me,” said Dr. Davis, "Commure Pro was by far the most user-friendly option from a physician perspective.””