Convoso

““Our goal with Convoso is we’re looking to grow our company and expand nationally. This platform allows us to do that.””

““Before we found Convoso, we were actually strategizing going away from outbound,” the COO said. “We were investing in other things to generate inbound, and then we realized our business model really needs some outbound.””

““Before [Convoso], agents could dial whenever they wanted to instead of us controlling the dials,””

“You guys are helping us tremendously on the outbound side of things”

“Our level of confidence with compliance has increased 100% since switching to Convoso”

“Our agents definitely feel like they're getting more done now with Convoso”

“Our contact rates are good. Everything looks stable and consistent, and that's why we're happy”

““ Having that oversight in Convoso and the tools built in make it a lot easier because there’s a lot of moving components already .””

““If someone is looking to scale to a decent size team, I think Convoso is the winner,” he said. “I don’t really see any software out there that has all the tools and capabilities that Convoso does.””

““It’s probably the most support I’ve gotten compared to other companies I’ve worked with in the past. The support has definitely been there.””

““We want to play within the rules, and Convoso gives us the tools to help us do that,” he said.”

““It’s kind of a lever that I use. We can make decisions a lot sooner and see the impact much faster than we could with a mail campaign.””

““Convoso was a game changer for us because now we're able to target at a much faster pace and get a much higher contact rate.””

““That's something that Convoso has done very well. It's upped our contact rate, and our outreach has been more effective .””

““Our sales team loves it because now they don’t have to chase customers manually,” the company owner said. “They’re able to get them on the phone as a live transfer, which keeps them on the phone and making sales.””

““Convoso is more high value, more robust than the others. I don’t think they’re at the level where Convoso is.””

“You know you have a problem, or you wouldn’t be shopping for another dialer. You have pain points, and the sooner you can get into a better solution, the better off you’re going to be.”

“For companies considering a switch from their current dialer solution, it’s not as cumbersome or labor intensive as you think it’s going to be. It’s actually smoother and so worth it.”

“The live agent monitoring, being able to whisper, being able to download a call, do a call review, all within minutes of the agent being off of a call is invaluable. That’s one of our favorite things.”

“Now, when we get people on the phone, their first words aren’t ‘Stop calling me.’ It’s absolutely improved 100% since moving to Convoso.”

“Convoso has helped us better manage our DID number reputation. People are answering the phones about 50% more.”

“It’s really important when we’re attempting to contact them that they’re not seeing things like Scam Likely or Spam Risk.”

“It really doesn’t take long to figure out that if you’re talking to more people consistently, your agents are better prepared to take a transfer, and in a better mood to sell, your acquisition cost goes way down.”

“With Convoso, we’re going to talk to almost every single person that we try to reach out to. And we’re a talented group of folks—if they get on the phone with us, the odds of getting a sale on the board that day with that person goes up dramatically.”

“It was a game-changer from day one. We all got back together…and really just celebrated the group decision to pull the trigger and make the conversion over to Convoso.”