CriticalArc
Professional Services
Find out more about CriticalArc's commitment to transforming incident response with innovative software for enhanced safety and security.
Is CriticalArc hiring?
Yes. As of November 3, 2026, CriticalArc has 2 open roles on Metaintro.
Open roles
Newest first. Pay shown when the posting lists it.
- Product Manager, Safety SoftwareProduct/Project ManagementBroomfield, Colorado, United States · Hybrid · $120K – $150K/yrBroomfield, Colorado, United StatesHybrid$120K – $150K/yrJun 26, 2026
- AI Transformation LeadArtificial Intelligence/Machine LearningDenver, Colorado, United States · HybridDenver, Colorado, United StatesHybrid—
Customers
All 19 companies CriticalArc names as customers.
Customers hiring now8
- University of Kentucky690 open roles
- Texas A&M University327 open roles

- Tarleton State University213 open roles

- UUniversity of Exeter46 open roles
- Heriot-Watt University30 open roles

- UUniversity of Leicester17 open roles
- Alertus11 open roles
- IIndiana University Health3 open roles
Case studies3
- UUniversity of South Australia
- UUniversity of Glasgow
- TTrinity College Dublin
Other customers8
- Tthe University of Exeter
- UUniversity of York
- HHOST
- UUniversity of Manchester
- AAston University
- UUniversity of Kent
- NNorthumbria University
- DDublin City University
What their customers say
Quotes from people at CriticalArc's customers.
“SafeZone helps Leicester with first aid and emergency response as well as aiding individuals working/studying alone.”
“Joe Monroe, Chief of Police at the University of Kentucky, explains why earning trust through transparency is essential when introducing new safety technology. He shares how building confidence among employees, faculty, and staff helps drive adoption and enables teams to advocate for the platform across the enterprise.”
“Peter Scargill, Director of Commercial, Residential & Campus Services at the University of Exeter explains that customer support is always there; CriticalArc listens to our feedback to drive the product forward.”
“Peter Scargill, Director of Commercial, Residential & Campus Services at the University of Exeter was in search of a lone working solution and found SafeZone to be a flexible service that’s constantly being enhanced.”
“Jon Barefoot, Vice President of Security, Safety, and Disaster Preparedness at Indiana University Health, explains how SafeZone demonstrates a tangible investment in staff safety. He shares how financial commitment to safety builds trust, improves morale, and signals organizational care for employees.”
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“Kary Shaffer, Assistant Chief at Texas A&M University, explains why SafeZone stands out as a truly unified safety solution. He shares how the platform replaces multiple disconnected systems with one simple, easy-to-use tool that delivers messaging, location awareness, and operational visibility without added complexity, even for non-technical users.”
“other platforms can do similar things, but not all at once”
“The ability to tailor the system to each university’s needs with a series of rules and notifications to meet specific needs is invaluable.”
“Dominic Marafiroti, Campus Facilities Manager at University of South Australia discusses how they continue to find value in SafeZone due to ongoing product enhancements.”
“health and safety is the top concern of every organization, SafeZone bridges the gap so everyone feels safe and enables HOST to send their employees home safely every day.”
“Janine Rigby, Innovation Manager at University of Manchester, explains how SafeZone breaks down cultural and language barriers and helps parents know students are safe.”
“when you have access to real-time command and control with SafeZone, your actions are quicker and better coordinated, leading to improved outcomes.”
“Allison Levey, Director of Student & Academic Services, Aston University, describes value SafeZone’s tip reporting provides so students can report something anonymously that makes them feel unsafe.”
“Christopher Jamison of Alertus shares a real customer example where an active shooter alert was delivered to thousands of students and staff in under 20 seconds. He explains how fast, reliable mass notification empowers individuals to take immediate action and make life-saving decisions during critical incidents.”
“Mark Arnold, Head of Security at University of Kent discusses how SafeZone is an effective tool to help his team communicate to students abroad caught in an international terror attack or natural disaster and get them to safety.”
“Joe Monroe, Chief of Police at the University of Kentucky, explains how SafeZone improves preparation and response for large-scale events. He highlights how real-time location awareness helps deploy officers more efficiently and reduce response times during incidents.”
“SafeZone provides first responders with intel on the building, floor, and room the person calling for help is in so they can respond faster.”
“SafeZone’s secure and reliable service gives students and staff access to help whenever and wherever they are, all at the press of a button.”
“Clint Jones, Project Manager at Tarleton State University, discusses the value of participating in the SafeZone Alliance. He explains how international partnerships ensure students receive the same level of safety coverage when traveling abroad, supporting global mobility and duty of care.”
“They describe how accurate location data helps dispatch the closest available resources, even in noisy, crowded environments.”
“Mike Johnson, Chief of Police at Texas A&M University, and Kary Shaffer, Assistant Chief at Texas A&M University, explain how SafeZone improves response speed by showing exactly where officers are in real time.”
“Jon Barefoot, Vice President of Security, Safety, and Disaster Preparedness at Indiana University Health, shares how IU Health drove workforce engagement with SafeZone. He explains how transparency, education, and on-site outreach helped overcome concerns and build trust among clinicians and staff.”
“Declan Raftery, COO at Dublin City University describes how SafeZone helps them understand who’s calling for help and where they are so they can respond faster.”
AI launches and partners
What CriticalArc has launched and who it works with on AI.
- OperationsAI-assisted insightsDennis Fox brings a forward-looking approach to Customer Success, including the use of AI-assisted insights to help teams better understand customer health and identify opportunities to improve the customer experience.
Skills they ask for
Most frequent across open postings.
Tech stack
- CMS
- WordPress
- HubSpot CMS
- Marketing
- HubSpot
- Analytics
- Google Analytics 4
- Google Tag Manager
- Libraries
- jQuery
- Swiper
Company facts
- Headquarters
- Australia
- Founded
- 2011
- Industry
- Professional Services
- Sector (NAICS)
- Professional, Scientific, and Technical Services
- Peer
- Actalent
- Website
- criticalarc.com
Roles by location
Where CriticalArc is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as CriticalArc that are hiring now.
Questions about CriticalArc
- Is CriticalArc hiring?
- Yes. As of November 3, 2026, CriticalArc has 2 open roles on Metaintro. The most are in Artificial Intelligence/Machine Learning (1) and Product/Project Management (1).
- Where is CriticalArc hiring?
- CriticalArc is hiring in Broomfield and Denver, with the most open roles in Broomfield.
- Who are CriticalArc's customers?
- CriticalArc names 19 customers, including University of Kentucky, Texas A&M University, Tarleton State University, University of Exeter, and Heriot-Watt University.