DH Pace Company, Inc.

“The technican responded early and found the problem with our dock plate right away. He didn't have a replacement part but located one that another technician had at a different location. He drove to that location, got the part, returned and installed it in minutes. Thanks for a great job done.”

“The two technicians did a great job with swapping out 2 dock levelers. Even the rainy conditions didn't slow them down. They also assisted with finding the source of an intermittent problem with one of the dock locks.”

“The tech did a good job and was a pleasure to work with. He answered any questions. He knew that while working that we needed to still have one dock available for deliveries. He was able to work within that requirement. He followed our safety procedures for LOTO and hot work. The final product was what I would expect from your company.”

“The technician was prompt and he contacted me prior to his arrival. He repaired our broken dock levelers in a timely fashion.”

“The technicians did a great job repairing a dock leveler for us this morning. They saw what was wrong, planned how to fix it, and completed repairs plus adding another shim for additional strength. All work was done in a timely and efficient manner.”

“Both of my technicians are top notch in my opinion. They arrived sooner than I expected, completed the work in a timely, friendly and professional manner. They explained the work as it was being completed and made sure I understood what was needed and was honest in advising the condition of all dock levelers inspected. I will request them for a future dock leveler needs. I will also recommend Ameridock and DH Pace to anyone I know needing these services.”

“The technician was very friendly and helpful the whole time he was here doing the work on my 2 dock plates. He gave me advice on future work needed on one of the dock plates. Very nice guy and does EXCELLENT work!!!”

“I was VERY pleased that a tech came out the same day I placed the service call. He was courteous, professional and explained the problem and solution to our broken dock plate. The repairs were actually completed earlier than expected. Thank you!”

“The technician did a great job and went out of his way to make sure all of the dock plates were working as they should. He even addressed some that were not part of the original call. He was very courteous and worked with us to get them all completed.”

“The technician did a really good job. He was professional and he fixed a problem that I have been dealing with for over a year. It was worth every penny. We are soon to order dock locks from you. I had no reservations with it prior to this visit but now I am beyond confident that the right choice was made in choosing you. Well done! And thank you for doing what you say.”

“The team has been great to my branch. I call with multiple requests that have nothing to do with the door install and they get it handled. They scheduled crews in at 5am before trucks to come in and have our dock levelers repaired. We had to get a crew to come out and do a facelift on one of our levelers, again nothing to do with the door install, and they were here, got it complete, and saved my branch over $2k a month we were spending in wheel replacement. Can't say enough about how much we appreciate the teams that came out to do our installs.”

“The guys did a great job! They had our dock plate fixed quickly.”

“Our partnership with DH Pace meant a great deal to our projects. It allowed me to focus on other areas of the project since we had increased levels of trust and assurance the implementation was being done efficiently, in a timely manner with a professional crew. It has been a valued experience from Senior Leadership, down to the installation crew and service team. When challenges presented themselves, DH Pace stepped up to the plate to handle the situation promptly. I will continue to partner with DH Pace whenever possible on future projects.”

“I would like to thank Blair for dedicated customer service and helping to make sure the job got done right.”

“Our experience over this past year with your staff in Greensboro has been exemplary.”

“Technicians have been good and responsive.”

“Marshall and Lee are AWESOME!!! THANK YOU, THANK YOU, THANK YOU FOR DISPATCHING THEM!!! They are both highly professional. Blair and Stephen are also highly professional and respond quickly to satisfy our needs. We are very happy to have them work with us.”

“The technician you sent out was a very nice guy. He performed the work in a timely fashion and went above and beyond with customer service skills. I would definitely recommend your company - do whatever it takes to keep this guy.”

“Very professional and friendly service. Very satisfied with the work that was done. Went above and beyond!”

“Service met all my expectations. Job was done quickly and in a very friendly manner. Well done.”

“The technician was very timely and explained what he was going to do and showed me parts that needed to be replaced. Explained/showed me his inspection when he was done. Will highly recommend this company to others!”

“I had two servicemen at my facility. Best interaction I could have asked for and they made sure I was fully satisfied before they left and never complained about any request I made. Their workmanship and attitudes were great, given the heat index was over 105. These two never waivered in their kindness to ensure everything was completed professionally, and on time. I will recommend these technicians as my service tech on any future call-ins because the working relationship was the phenomenal.”

“I appreciate your efforts getting the edge of dock leveler installed ASAP and taking the time to use your resources to get the dock leveler in a timely manner. Thanks!”

“The technician was very couretous and professional. He knocked out the repair very quickly, was prepared, and followed all safety requirements for our site.”

“Very happy with the tech that was out. Your company always does a great job!!!”