Elixir Technologies

“Unlike other vendors, the Elixir team provided end-to-end service. They listened to our problems, devised and implemented solutions, and trained our teams to manage this solution ourselves, while remaining available afterwards to provide great support.”

““[the training] helped me understand the whole process... now I understand more, I am a lot more comfortable with the solution.””

““covered everything, it went beyond my responsibilities, and helped me understand the whole process… now I understand more, I am a lot more comfortable with the solution.””

““We saw about a 65–70% reduction in cost because we reduced paper usage.”

“"On statement dates, it’s crucial to send documents quickly so customers can pay their balances. Elixir significantly improved turnaround time and reduced SLAs."”

““The performance — and the volume we’re generating — is very well managed on [Elixir].“”

“We saw about a 65–70% reduction in cost because we reduced paper usage. "[One line of business] didn’t have digital statements before. After implementing [Elixir], we completely removed paper and moved to digital.”

“The performance — and the volume we’re generating — is very well managed on [Elixir]." "We have a huge customer base and send a variety of statements and documents to customers on a regular basis.”

“On statement dates, it’s crucial to send documents quickly so customers can pay their balances. Elixir significantly improved turnaround time and reduced SLAs." "We had huge savings because we converted from paper to digital statements — on the vendor side, printing costs, physical paper, and delivery charges.”

“Elixir has over 20 years of experience working with health plans. They have a vast amount of domain knowledge and experience with regulated materials and have established best practices regarding the procedures pertaining to ANOC and EOC documents. That was critically important to Carelon and we’re extremely happy with the Elixir team and the new Elixir solution.”