Entrata

“"It has changed my life. It has changed our site teams life. It’s put so much time back into the teams, our corporate teams. Putting everything all-in-one. The ease of use with everything being all in one, and me taking my password journal and tossing it out the door."”

“"AI is crucial to our industry. I know people are sometimes scared of it, but I think it enhances our day-to-day tasks. Instead of spending 20-25 minutes trying to create something, we’re now able to use AI through Entrata to create those bulk messages for our residents and to enhance the renewal experience."”

“"The forward thinking Entrata is doing and really trying to make an Enterprise-class software system…You can see they’re rally forward-thinking with the inclusion of AI and a back to basics approach with making day-to-day operations as easy as possible."”

“"Resident Verify in real-time allows us to pull residents background, credit history, criminal history. Everything lives right there in Entrata we don’t have to reach out to anyone else or go to a separate system to pull credit or criminal results."”

“"Entrata offers a great defense system, I call it my  ‘eco-defense’ system. If you want to prevent fraud, you’re  going to equally use multiple avenues to prevent it. We use  Precise ID. We love it because I love the passive piece of it  where applicants are passively approved and they don’t  even know it… We also use the Income Verification which I  love the bank linking. It’s new for our industry, but I feel like  once we explain to our teams how wonderful of a product  this is, and they understand ‘the why’ behind it. We sell it as  a way to put time back into your day."”

“"The best part about Entrata is the ability to streamline a lot of our processes with solutions like Homebody and Rent Reporting."”

“"I have used Rent Manager, Yardi and now  Entrata! I love Entrata! It is so user friendly  and easy to use in regards to all aspects of  the program. Maintenance tickets, financial  ledgers, move-ins and move-outs. I really  like how easy it is to manage with using Entrata!"”

“"Everything Entrata does makes life easy. It just does. The solutions you come up with, not just the internal software solutions, but listening to feedback when we come back with any sort of framework."”

“"What I love about Entrata and the partnership is the company's willingness to evolve and adapt, and being a part of the conversations. I’ve been asked, ‘How could this work better for you?’ That speaks volumes to the type of company Entrata is."”

“"All the efficiencies we’ve created by adopting a wide range of Entrata’s products and services—the depth and breadth of features available—have helped us increase overall productivity. We’re seeing the fruits of that effort in our retention and occupancy numbers, especially when we look at them year-over-year and align them with when we implemented certain tools. Being able to see those results has been huge."”

“"Entrata was the switch we didn't know we needed! It has given us all the tools to completely manage our day from one place and allowed us to focus more on our Residents. It's also has given the residents an easier way to do business with us. 10/10 I highly recommend! We no longer have to use a different programs to manage our day. Only Entrata! It has saved us a ton of time and money in this regard."”

“"Having all of our utilities managed on one platform for all of our properties has also been a major win, it keeps things simple. We want everything to be on the same platform as much as possible, so switching to Resident Utility made a lot of sense."”

“"We used to manually cut and mail nearly 2,500 refund checks during student move-out season. With Bill Pay, we’ve saved over 300 hours and eliminated the risk of missing deadlines. Our AP team can now focus on higher-value work, and residents get faster, more reliable refunds."”

““One of the key challenges we don’t typically plan for is staff turnover. Without ELI or any form of AI, turnover often results in leads being neglected or experiencing slow response times. However, we've seen strong performance from our site teams even when understaffed. Specifically, when a leasing agent departs, ELI enables continued lead nurturing, ensuring prospects are still brought in front of the property manager. This has helped reduce both the time and stress load on our teams during transitional periods.””

“It is the best multifamily software I have used.”

“ELI Call Analysis gave us a scalable way to evaluate leasing calls, coach more effectively, and raise performance across the portfolio. As call quality improved, we saw stronger outcomes at the property level, including better conversion deeper in the leasing funnel.”