Fullbay

““So that has enabled great communication between our staff in performance and more importantly, success measures.””

““We’re able to get more done without having to ship out.””

““I love where we’ve gotten thus far. The bridge between Fullbay and Whip Around is a huge benefit from a task management standpoint.””

““I do see we’re able to achieve more with less.””

““Anytime we send an email off to Sarah, we get a pretty great response. She’s amazing!””

““[Fullbay] has made it a lot easier to see where the hours are going and who is doing what.””

““The [Fullbay] system works well for us! It’s been great! It’s made things a lot easier, a lot faster turnaround, especially with the larger jobs.””

““[Fullbay’s customer portal] is impressive and puts us above competitors that may not have something like it.””

““I’d say it’s saving me about 20% of the time it would normally take per service order.””

““The more professional our notes sound, the more willing [customers] are to pay what they’re asked,””

““I don’t think we’ve had anyone question labor since we started using it.””

““This sounds so small, but I have found some of the smallest things have saved me a whole lot of time,” she said. “Just the fact that I don’t have to copy and paste and bounce between screens!””

“Immediately, right off the bat [with Fullbay] I saw a 50% increase in revenue just because I was able to pump it out faster.”

““The AI really helps justify the time that we have on the action items,” Nate said. “In this industry, any kind of clarity you can give the customer is advantageous.””

““[The work becomes] more efficient and thorough,” Nate said, adding that his service manager, while in possession of great business sense, is not from the truck or automotive field.”

““If it were to save five minutes per work order, [with] the amount of work we do, that’s hours saved per month,” he said.”

““[It] knows the technical jargon and how to get it across with industry lingo,” Nate told us. While the service manager always proofreads the output afterwards, “it does an amazing job filling in the blanks.””

““It’s allowed us to communicate more clearly to the customer.””

““Even if it was one additional job per month, it would pay for itself. It’s just worth it.””

““It’s basically catching all that revenue you’re missing [out] on.””

““It’s almost like adding an additional set of hands that’s helping capture some of the lost calls, which turned into actual lost revenue,””

““It works super well — the way it interacts and how it responds is definitely impressive. When I listen to the recordings versus the transcript in the email, we’re pretty accurate for the most part.””

““It’s a very low-effort, high-return tool,””

““We didn’t know how much business we were really missing — a missed call could be spam, but it could also be a new customer trying to reach us.””

““The little AI guy in the corner … that guy’s a genius,””