gaiia
Telecommunications
gaiia is an AI-driven OSS/BSS platform for internet service providers, offering an all-in-one operating system for billing, customer management, network monitoring, workforce scheduling, inventory, and automation.
Hiring now
Is gaiia hiring?
Yes. As of November 5, 2026, gaiia has 14 open roles on Metaintro. 7 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Senior Security EngineerSecurityCanada · Remote · CA$130K – CA$180K/yrCanadaRemoteCA$130K – CA$180K/yr9d ago
- Program Manager, Customer ImplementationsProduct/Project ManagementCanada · Remote · CA$95K – CA$140K/yrCanadaRemoteCA$95K – CA$140K/yr10d ago
- Senior Product Manager - Billing CoreProduct/Project ManagementUnited States +1 · Remote · $140K – $220K/yrUnited States +1Remote$140K – $220K/yr13d ago
- Senior Full Stack Software Developer - CRMDeveloperCanada · Remote · CA$130K – CA$180K/yrCanadaRemoteCA$130K – CA$180K/yr16d ago
- IT Operations EngineerTech GeneralCanada · Remote · CA$85K – CA$115K/yrCanadaRemoteCA$85K – CA$115K/yr20d ago
- Technical RecruiterHuman Resources/Talent AcquisitionCanada +1 · RemoteCanada +1Remote—24d ago
- Intermediate Product DesignerDesignCanada · Remote · CA$90K – CA$130K/yrCanadaRemoteCA$90K – CA$130K/yr28d ago
- Senior Full-Stack Software Developer - AI Customer SupportDeveloperCanada · Remote · CA$120K – CA$200K/yrCanadaRemoteCA$120K – CA$200K/yrSep 24, 2026
Hiring pattern
How fast gaiia is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 16 companies gaiia names as customers.
Customers hiring now3
- Greenlight16 open roles
- Direct Communications5 open roles
- oxio4 open roles
Case studies1
- LilaConnect
What their customers say
Quotes from people at gaiia's customers.
“With gaiia, the power to customize reports and receive real-time data has been extremely valuable. Their platform has provided us with the tools we needed to analyze our penetration rates across properties, and understand the service breakdowns within each building.”
“I've got to be honest, you guys have made it a dream, really. Compared to other implementations, this has gone really well, so I have nothing but good things for gaiia.”
“Working with gaiia has simplified our operations while giving us the flexibility to support all the different types of internet services we offer. It's made it easier to deliver a seamless experience—whether someone's in a remote camp or running a small business in the heart of downtown.”
“Our go live went extremely well. The process was smooth, and we're already seeing tremendous benefits from the automation and streamlined workflows. Our team is really excited about the new system. You've created a bunch of raving fans over here!”
“Kudos to your support, like your support at gaiia. Wow, they're fast. So that is very much appreciated.”
Show 10 more quotesShow fewer
“The new checkout and automated workflows have significantly reduced the manual effort required to onboard customers and manage service changes.”
“Monthly checkout volume grew roughly 6x, yet the vast majority of orders required zero technician intervention, proving the checkout platform scaled without adding operational overhead.”
“The biggest advantage was being able to manage mobile within the same platform as our broadband business. We avoided stitching together new integrations, which reduced risk, on the operational side while ensuring customers experience it as one unified service.”
“The power to customize reports and receive real-time data has been extremely valuable. gaiia has provided us with the tools we need to analyze our penetration rates across properties, and understand the service breakdowns within each building.”
“Would I recommend this software? Absolutely. Unless you are my competitor. Then I recommend spending a lot of time and money developing your own software. Truly the greatest ethical question of our era.”
“Our go live went extremely well. The process was smooth, and we already see benefits from the automation and streamlined workflows. Our team is really excited about the new system.”
“Reporting and data access are a big step up from our previous stack, and the automation we gained on day one changed how we operate. The gaiia team's been great to work with, and they actually listen to our feedback.”
“We’ve been really impressed with how responsive and attentive gaiia’s customer support is. They genuinely value our feedback and have tailored the platform to meet our needs.”
““Our previous fastest sale ever was 19 minutes from checkout to activation. On gaiia, we achieved it in 4 minutes.””
““We needed a partner who could move fast, but also give us the structure and flexibility to build the right foundation. gaiia helped us do both.””
AI launches and partners
What gaiia has launched and who it works with on AI.
- LaunchWorkflowsgaiia offers AI-powered workflows to automate CSP operations.
- LaunchAI workflowsAI agents in gaiia can handle ticket triage, context-reading, sentiment analysis, and first-draft responses.
- LaunchAI workflow editorgaiia’s AI workflow editor enables humans, AI-assisted humans, and fully autonomous AI agents to automate routine tasks and complex provisioning flows.
Skills they ask for
Most frequent across open postings.
Most requested skills
- React
- GraphQL
- TypeScript
Tech stack
- Analytics
- Google Analytics 4
- Google Tag Manager
- CDN
- cdnjs
- Cloudflare
- Amazon CloudFront
- jsDelivr
- CMS
- HubSpot CMS
- Marketing
- HubSpot
- Libraries
- jQuery
- GSAP
Company facts
- Headquarters
- Quebec City, CA
- Founded
- 2019
- Industry
- Telecommunications
- Sector (NAICS)
- Information
- Peer
- Vodafone
- Website
- gaiia.com
- Social
- LinkedIn · X · YouTube · Crunchbase
Roles by location
Where gaiia is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as gaiia that are hiring now.
Questions about gaiia
- Is gaiia hiring?
- Yes. As of November 5, 2026, gaiia has 14 open roles on Metaintro. 7 were posted in the last 30 days. The most are in Developer (6), Product/Project Management (2), and Tech General (2).
- Where is gaiia hiring?
- gaiia is hiring in Canada and United States, with the most open roles in Canada.
- Who are gaiia's customers?
- gaiia names 16 customers, including Greenlight, Direct Communications, oxio, LilaConnect, and Wecom Fiber.
- What skills does gaiia look for?
- Its open roles most often ask for React, GraphQL, and TypeScript.