Gradient Labs
Financial Services
We're building Al Agents that provide superhuman quality and specialist support. Our next frontier is to drive its expertise beyond customer service, into the complex world of high-risk back office processes.
Hiring now
Is Gradient Labs hiring?
Yes. As of November 5, 2026, Gradient Labs has 14 open roles on Metaintro. 8 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Executive Assistant to the FounderAdmin/Executive AssistantNew York, New York, United States · Hybrid · $65K – $70K/yrNew York, New York, United StatesHybrid$65K – $70K/yr2d ago
- Events Marketing ManagerMarketingNew York, New York, United States · Hybrid · $88K – $145K/yrNew York, New York, United StatesHybrid$88K – $145K/yr2d ago
- Sales Development RepresentativeSalesNew York, New York, United States · On-site · $55K/yrNew York, New York, United StatesOn-site$55K/yr4d ago
- Senior Account ManagerMarketingNew York, New York, United States · Remote · $100K – $120K/yrNew York, New York, United StatesRemote$100K – $120K/yr14d ago
- Account ManagerMarketingSinclairville, New York, United States · Remote · $80K – $90K/yrSinclairville, New York, United StatesRemote$80K – $90K/yr22d ago
- Director of Client GrowthBusiness DevelopmentNew York, New York, United States · Hybrid · $150K – $175K/yrNew York, New York, United StatesHybrid$150K – $175K/yrOct 5, 2026
- Graphic DesignerDesignNew York, New York, United States · Remote · $65K – $75K/yrNew York, New York, United StatesRemote$65K – $75K/yrSep 30, 2026
- Enterprise Account ExecutiveSalesLondon, England, United Kingdom · HybridLondon, England, United KingdomHybrid—Sep 22, 2026
Hiring pattern
How fast Gradient Labs is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 16 companies Gradient Labs names as customers.
What their customers say
Quotes from people at Gradient Labs's customers.
“Gradient Labs’ AI solution delivered impressive results with minimal effort on our part. The proof of concept made the decision clear, and the rollout was seamless. Seeing such a high CSAT (80%) and resolution rate (52%) validated our choice.”
“Otto, Gradient Labs’ AI agent, has been a game-changer for us. With a 98% CSAT, it delivers superb customer experiences. We especially value how closely Otto matches our tone of voice, ensuring interactions feel seamless and personal. We’re excited to continue integrating further, in particular, we look forward to Otto helping us manage fraud and financial crime alerts more efficiently.”
AI launches and partners
What Gradient Labs has launched and who it works with on AI.
- LaunchCollaborateCollaborate helps improve AI agents like code, wherever users work.
- LaunchEdit with AIUsers can work with Claude, Codex, or another AI agent to draft procedures and test cases.
- LaunchAI agents for customer operationsGradient Labs builds AI agents for financial services to automate disputes, KYC, lending, customer support, and back-office work.
- LaunchAI agent for lendingThe AI agent knows borrowers’ balance, payment history, and available repayment options before it dials, and proprietary models determine who to contact, when, and on which channel.
Interviews
How Gradient Labs describes its hiring process.
“Our interview process is designed to be thorough yet efficient.”
Skills they ask for
Most frequent across open postings.
Most requested skills
- Communication
- AI agents
- Pipeline generation
- HubSpot
Tech stack
- Marketing
- HubSpot
- CMS
- HubSpot CMS
- Analytics
- Google Analytics 4
- Google Tag Manager
Company facts
- Industry
- Financial Services
- Sector (NAICS)
- Information
- Peer
- Muthoot Fincorp
- Website
- gradient-labs.ai
Roles by location
Where Gradient Labs is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Gradient Labs that are hiring now.
Questions about Gradient Labs
- Is Gradient Labs hiring?
- Yes. As of November 5, 2026, Gradient Labs has 14 open roles on Metaintro. 8 were posted in the last 30 days. The most are in Marketing (3), Sales (3), and Design (2).
- Where is Gradient Labs hiring?
- Gradient Labs is hiring in New York, London, and Sinclairville, with the most open roles in New York.
- Does Gradient Labs offer remote or hybrid work?
- 60% of open roles are hybrid and 24% are remote.
- What is the interview process at Gradient Labs?
- Gradient Labs describes it this way: “Our interview process is designed to be thorough yet efficient.”
- Who are Gradient Labs's customers?
- Gradient Labs names 16 customers, including Wise, Rain, Rho, Morse, and Bondora.