HHAeXchange

“I highly recommend the Clinical Documentation module,”

“We went live in January, so it’s been about four months of using it and we have completely streamlined our process, experienced huge efficiency gains which are continuing to increase, and even bigger than all that, we have nearly eliminated mistakes,”

“The good thing is, HHAeXchange EVV comes in multiple languages; and for older caregivers who may not use smartphones, they can use telephony,”

“However, as an agency we pride ourselves on compliance and patient satisfaction – so EVV is essential for us.”

“To fill cases, we simply send a mass message to everyone we want to broadcast to in that location – it’s quick and so user-friendly.”

“With HHAeXchange, we don’t need someone in the office to take in all that data, upload it into the system, print, and scan. The nurse simply signs into HHAeXchange, opens the visit, and sees all the information she needs right there.”

“The compliance component is essential to the work we do in our clinical, billing, and human resources departments. Because we can track everything in real-time, we can spot any issues and correct them right away. We’re not letting anything slip through the cracks.”

“I’m on top of the latest technology. Healthcare is forever changing; there are always new rules and regulations, so you have to find a way to stay ahead. HHAeXchange is that partner for us.”

“With EVV, everything is in real-time. We can ensure that everyone is getting the care they need. Visits are not billed unless they meet all compliance standards. It really makes our lives a lot easier, having everything in one web-based application.”

““I would definitely recommend HHAeXchange to other agencies. Homecare is a complex industry. You have caregivers, patients, payers, and what sets HHAeXchange apart is that it incorporates all those pieces together in one place to help you run an efficient business.””

““We’ve had great feedback on the mobile app from our caregivers,” Madden said. “Caregivers like that it is fast and simple to clock in and out, do their plan of care – it just eliminates unnecessary paperwork. And they love being able to track their hours and visits on their own and in real-time.””

““The mobile app is definitely the way to go,” said Madden. “First off, managing EVV via the app is so much more efficient. With caregivers using the app to clock in and clock out, combined with the GPS functionality, it makes the visit data definitive for us, and for the payer. It greatly simplifies the whole EVV process.””

““Once we were up and running with billing in HHAeXchange, we could see our Days Sales Outstanding decrease dramatically,” said Madden. “It saved us about $400,000 a year once we were able to eliminate the need for costly receivable credit lines. The savings we achieved allowed us to invest in other areas of our business, to help grow the agency, recruit new caregivers, and explore further areas to improve the quality of care we provide on a daily basis.””

““I would say the huge time saving benefit overall was when we started using HHAeXchange for billing,” said Bryan Madden, General Counsel at Bryan Skilled Home Care. “That was a major paradigm shift for our agency. It completely changed the dynamic of our office, made us much more operationally efficient, and significantly improved our revenue cycle management process.””

““A lot of the growth of Mrs. G’s Services can be attributed to HHAeXchange. For somebody that is spending nights and weekends working, using Excel, using different applications, I would say to you HHAeXchange has it all in one platform.””

““They’re not just a software company; they’re a homecare software company, and you really feel that and see that when you work with them.””

““We’re saving quite a bit of time with billing. I would say at least three hours per billing cycle. And not just saving time, but it’s helping us keep clean claims going through. It’s less mistakes; we’re not having issues with data entry so much as we did previously, because before HHAeXchange, we were manually doing visits and claims. We were manually processing our claims through the state system and that was quite cumbersome,””

““It helps us stay in compliance with the state with the automated compliance functions that it has in it already. The OIG checks and other types of compliance checks were quite cumbersome and hard to keep on a regular schedule prior to using HHAeXchange.””

““We’re constantly pulling billing reports. Billing reports are paramount in our assessment of how well we’re doing month to month.””

““We get to track attrition and new arrivals on both sides, for clients and for attendants. It has a lot of reporting features that help us stay on top of what we need to be doing moving forward.””

““One thing that I really like about HHAeXchange is the data capturing aspect of it. Every data point that we enter is reportable. The reporting function is robust.””

““HHAXchange can help bolster and really be of support for that growth that we have coming. It’s scalable and that’s important… it’s able to hold the weight already.””

““It’s supporting our growth right now as we’ve increased by at least 8% since the beginning of the year, and we’ve been with HHAeXchange since October of last year,””

““I would like to give a thanks to HHAexchange! This week we had our contracts survey with HHSC and received 98% compliance with no recoupments of reimbursement! This is largely due to HHAexchange and the comprehensive platform you provide. We look forward to continued partnership and goal achievement together!””

““HHAeXchange has so many ways that you can pull the data. I think that is very important. I would tell anybody shopping for a scheduling and billing platform to make sure that it has data reporting capabilities because that’s one of the things that you need to grow.””