Higher Education Assistance Group

““We have engaged with HEAG on multiple consulting engagements and found them to be a reliable, knowledgeable and affordable resource for our institution. They have assisted us in the areas of regulatory compliance as well as institutional policies and procedures and best practices. All members of their team, from business managers to actual consultants, are reliable and knowledgeable. Their consultants are adept at getting institutional buy-in from all stakeholders, and skilled at discerning institutional needs. ””

““HEAG and Mr. Womack have been a valuable resource for our college over the last nearly two years. We contacted you during a personnel transition in our Financial Aid department and you have assisted us successfully through another transition as we brought our new Director of Financial Aid on board. She seems to have benefited from William’s assistance, and we are thankful that we connected with your organization. “If we need support in the future HEAG will be my first call.””

““Like so many industries, Financial Aid was impacted by shifts in workforce and labor shortages brought on by COVID-19. Initially, we partnered with HEAG to fill staffing gaps, but our relationship has evolved and grown. In addition to temporary staffing, HEAG has been providing consulting expertise and assisting with internal quality assurance reviews. This independent and expert external review has been an incredible asset to our financial aid team and has given me the assurance that our team is meeting regulatory and compliance requirements.””

““We partnered with HEAG in 2020 to support Financial Aid Office operations due to staff transitions in the leadership position. As a result, FA office operations are standardized, cross-functional relationships are stronger and Title IV compliance is at the forefront of institutional priorities. We’re glad we made the call!””

““It was a good experience. When I made the request and described what we needed I felt our needs were understood and the consultant met those needs.””

““ HEAG’s professionalism and understanding of the issues STCC was facing made it so easy to work with you to resolve our short-term challenges and develop a blueprint for the future of our Financial Aid Office operations. Your flexibility and genuine customer-service orientation are greatly appreciated. I will confidently recommend your services to my colleagues in search of similar assistance.””

““HEAG consultants went above and beyond to help us set up all Title IV processes, especially with respect to regulatory compliance, and they were highly knowledgeable about what needed to be done. Our financial aid coordinator, who is an HEAG consultant, works directly with students and is highly responsive to their needs and ours.””

““We have utilized the services of the Higher Education Assistance Group for a number of years to assist with staffing and special projects. The consultants are talented professionals who possess a high level of expertise in financial aid and regulatory compliance.””

““HEAG assisted us with finding a highly-experienced interim replacement for our Director of Financial Aid who was able to hit the ground running and provide a smooth transition as we searched for a permanent replacement.””