Hospitable

“We could attach an image to the check-in instructions so that it literally saved four clicks.”

“Hospitable has that all on your dashboard neatly and sorted, so it’s easy to identify how busy I will be on Sunday, and it helps me schedule my time and the team accordingly.”

“For me, Hospitable is all about being able to automate all the kinds of tasks that I don’t want to have to deal with myself and then leaving me to pay attention to the bigger things that need a human touch,”

“takes care of automating the creation of that code based on something the user will recognize, like their phone number. It takes care of adding it to the lock and removing it from the lock when they check out. So again, just one less thing I have to worry about.”

“Hospitable has helped us automate that time. And that happens without us even having to think about it.”

“They seem pretty transparent on communicating what’s coming up feature-wise, listening to what features people want. I enjoy the transparency, especially coming from a software background, so being able to see what they’re working on, providing feedback, and getting responses, and seeing it’s being heard.”

“One of the big things we try to do is ensure that our messaging is clear. We send directions and imagery, so with the challenges, Hospitable has helped with the automated messaging,”

“I reach out a lot, and every single time, the team is there. Whether it’s helping merge listings, working with booking channels, or just walking me through something new, they’re always friendly and incredibly helpful.”

“Hospitable has been essential to our growth. We wouldn't be where we are without this software. Yes, the automation is good, but what really does it for me is being sure that guests will have an excellent communication experience, reliably, and my mom nor I have to worry about it.”

“If I can cut down on the time spent managing tasks, why wouldn't I use a tool that's designed to do exactly that?”

“When guests check in or out, our cleaners are notified automatically. It's entirely hands-off,”

“Hospitable allows me to automate the entire guest onboarding process, so they receive everything they need right on time,”

“With a full-time job, it can be tough to provide that personal touch to every guest, but Hospitable makes it feel seamless.”

“Direct booking is about reclaiming control over your business. It's empowering to have that connection with your guests without a middleman”

“If I hadn’t started using Hospitable, I probably would have had a mental breakdown with all the messages coming in. It would have been impossible to do what I was doing without it.”

““The support has always been amazing; willing to help whenever we need it. They’re hospitable, helpful, and friendly, and we really enjoy working with them.””

““Other business owners have a little bit here and a little bit there from different channel managers, but Hospitable has it all.””

“"The onboarding process was like within a week for me, which was amazing because, in this industry, everything's on the fly. You don't have much time to set aside to take on a new system. So, for me, it was easy. I could just build it into my life, spend a couple of hours on it one day, and rely on their support system, too."”

“"It didn't take me a long time to train myself and then train my staff, which is a big benefit for me in taking on Hospitable."”

“"I wanted a business that had that point of difference from the start, from when we're presenting a property to having that personal touch. If it's raining, we contact the guests and say, hey guys, don't forget an umbrella. You know, those little points of difference are amazing with Hospitable,"”

“"Going back like 4 years ago, I was still writing every single message to my guests, often, until like 11:00 at night. So, it's helped me navigate out of that."”

“For small operators coming on board with maybe 10 short-term rentals up to 50, it's a great starting point to understand what a property management software system can do for your business.”

“Steve also highlights the benefits of integrating with Hospitable, which helps him streamline operations and drive more bookings. He thinks that the Hospitable team is "doing great things in direct" and that it would be helpful if we could handle ACH and wire transfers just for some of their biggest bookings.”

“We have a one-to-one relationship because otherwise, they're through Airbnb, and they're an Airbnb customer. I want them to be our customer.”

“I truly enjoy utilizing Hospitable and we’re looking to connect all of our systems through there to create a seamless experience for guests.”