hotelgent

“Onze ervaring met het hotel, de voorbereidingen en de algemene organisatie voor onze dealer meeting met +200 personen over 4 dagen in September 2024 was top! De dealers zijn tevreden en gemotiveerd naar hun concessies teruggekeerd en alle feedback over het event, comfort van de accommodatie, catering, klantgerichtheid en vriendelijkheid van personeel was positief.”

“It was such a pleasure working with you to deliver this exceptional event for our great team. The location, your staff, the food, the Skybar,... all was truly amazing! Very grateful for the collaboration!”

“Bedankt voor het faciliteren van ons jubileum! Met 154 gasten verliep alles vlekkeloos: prachtige kamers, perfect eten en topservice. Hospitality op zijn best!”

“We genoten van een bedrijfsmeeting op een heel verzorgde, fijne locatie. Meetingruimtes zijn heel klaar, veel licht en frisse verlichting. Daarbij een heerlijke lunch met uitgebreide keuze en lekkere verzorgde dranken. Heel fijn om hier meetings te hebben! Ik raad Van der Valk in Gent heel sterk aan.”

“I can’t thank you enough for everything you, the chef, and your amazing team did to make the end-of-year celebration such a success. The food was incredible, the setup was beautiful, and everything ran so smoothly. I’ve heard nothing but glowing feedback from the team, and that’s all thanks to your efforts. You absolutely nailed it, and I couldn’t be happier with how it all turned out!”

“De organisatie van ons event verliep werkelijk van A tot Z perfect. Samen met het sales team konden we uitgebreid brainstormen over onze ideeën en de praktische mogelijkheden binnen het hotel. De flexibiliteit die vooraf werd getoond was indrukwekkend, en dat resulteerde in een bijzonder fijne samenwerking tussen beide partijen. Op de dag zelf liep alles vlekkeloos. Het team ter plaatse was niet alleen uiterst vriendelijk, maar ook bijzonder proactief en bereid om bij elke vraag onmiddellijk in te springen. Voor een event van deze omvang was het een absolute topervaring.”

“Fantastische vergaderruimte, heerlijke lunch, zeer sympathiek personeel en geluidsdichte vergaderzaal. Aanrader!”

“Tijdens vier dagen opleiding bij Van der Valk Hotel Gent ben ik vooral onder de indruk geraakt van de uitzonderlijke service. Elke medewerker straalt vriendelijkheid uit, staat klaar om te helpen en doet dat steeds met een oprechte glimlach. Je voelt je hier echt welkom. Ook het eten was elke dag opnieuw een hoogtepunt: verzorgd, smaakvol en van uitstekende kwaliteit. Alles klopt gewoon, van de ontvangst tot de bediening en de culinaire beleving. Zelden een hotel meegemaakt waar gastvrijheid zo vanzelfsprekend aanvoelt. Als alle opleidingen op zulke locaties doorgingen, zou ik meteen tekenen!”

“I have to admit that we all look forward to coming back to Van der Valk Hotel Gent – due to friendly atmosphere, high quality food and all services provided. It’s been a pleasure for us to cooperate with you and your team, and we look forward to our cooperation further down the line.”

“Thank you once again for everything! The entire Van der Valk team rock !!!”

“I wanted to extend our heartfelt thanks for creating such a magical experience for all our employees. The meticulous site visits and friendly communications set the stage for a flawless event. The "YES we can" mentality and your bright energy throughout the event truly embodied our “sparkle & shine” theme 😊. Everyone is still buzzing about our Offsite event, and we can't stop talking about the incredible quality of the hotel, the delicious food, and the fantastic party. They are already requesting we do it again 😉 Your efforts truly made our event unforgettable!”

“We are already looking forward to the next collaboration in the future.”

“The catering in the restaurant was particularly successful, the meeting rooms were perfectly equipped and provided every comfort for our sessions. The organized activity also created a nice dynamic within the group. The ice bath session was a surprising and memorable moment for many. From start to finish, we received nothing but positive feedback from all participants.”

“We would like to thank the team of Van der Valk Hotel Gent for the excellent support during our Commercial Strategy Days. Our whole team greatly enjoyed the stay. Everything was organized down to the last detail, despite the many last-minute changes – something we certainly appreciate.”

“There is honestly not a single point of criticism to give. Really. We will definitely come back for the next event.”

“Also a big thank you to the entire team. From reception to restaurant, the cleaning teams,... everyone was always ready with a smile and tremendous helpfulness.”

“Thank you for the good care and the excellent quality that was delivered. The commitment has really made this two-day event a particularly successful event. Especially considering everything had to be arranged on such short notice: really well done!”

“First collaboration with Van der Valk Hotel Gent was very successful. Nice hotel near the stadium, with comfortable facilities and staff that are very involved in organizing events. Also a special mention for the varied and tasteful cuisine. Everything went perfectly on site and the participants were very satisfied. A big thank you to the teams at Van der Valk for their guidance!”

“Thank you for facilitating our anniversary! With 154 guests, everything went smoothly: beautiful rooms, perfect food, and top service. Hospitality at its best!”

“We enjoyed a business meeting at a very well-kept, nice location. Meeting rooms are very clear, with lots of light and fresh lighting. In addition, a delicious lunch with a wide selection and tasty drinks. Very nice to have meetings here! I highly recommend Van der Valk in Ghent.”

“I cannot thank you enough for everything you, the chef, and your amazing team did to make the end-of-year celebration such a success. The food was incredible, the setup was beautiful, and everything ran so smoothly. I’ve heard nothing but glowing feedback from the team, and that’s all thanks to your efforts. You absolutely nailed it, and I couldn’t be happier with how it all turned out!”

“The organization of our event was perfect from A to Z. Together with the sales team we were able to extensively brainstorm our ideas and the practical possibilities within the hotel. The flexibility shown beforehand was impressive, resulting in a very pleasant collaboration between the two parties. On the day itself everything ran smoothly. The on-site team was not only extremely friendly, but also highly proactive and ready to respond immediately to any request. For an event of this scale it was an absolute top experience.”

“Fantastic meeting room, delicious lunch, very friendly staff and soundproof meeting room. Recommended!”

“During four days of training at Van der Valk Hotel Gent, I was especially impressed by the exceptional service. Every staff member radiates friendliness, is ready to help, and always does so with a genuine smile. You really feel welcome here. The food was also a highlight every day: well-prepared, flavorful, and of excellent quality. Everything just fits, from the reception to the service and the culinary experience. Rarely have I experienced a hotel where hospitality feels so natural. If all training sessions took place in such locations, I would sign up immediately!”

“We’ve been cooperating with you and your lovely team almost for a year. I’d love to emphasize and thank you for your professional communication, attitude, approach and way more. Customer service in general is on 5* level from all of you – sales team, banqueting team, front of desk team, F&B department, housekeepers. don’t want to forget anyone. You’re one of the nicest and most professional people I have dealt with at hotels in the last few years. I’d love to appreciate that you always go the extra mile when we have a special requests, and it’s been the case quite often.”