HqO

““The app has been key to creating successful property experiences and driving community, particularly during the COVID-19 pandemic. HqO has increased resiliency for us as the landlord and for our tenants, allowing us to effectively communicate and connect with tenants and enabling our tenants to digitally sustain sales when physical retail was shut down.””

“The team has listened to our needs and understands our vision and culture. [They] have been very responsive and all content updates are done in a timely manner. We appreciate working with a very proactive team, and look forward to a long positive relationship.”

“Building shuttle usage data helped us determine that our shuttles are running at full capacity and that we might need to consider upscaling. Similarly, tenant engagement data has helped us understand the type of events/services our tenants like the most and plan more throughout the year.”

“The value from having intimate knowledge of how tenants use our spaces is immeasurable. We’re excited to continue to use HqO and their great services when employees return to the office.”

“In the short time that we have been working with HqO, we have seen how useful it is to gain more insight into the tenants. We’re able to receive feedback through HqO which in return helps us better serve our tenants.”

““We want to make sure tenants know that they’re going to a place where the owners and management team really care about them, and are providing them with an environment that empowers them to step away from their regular office life and enjoy what The District has to offer. HqO’s technology has proven to be so critical to this effort.””

““Our tenant success is truly a collective effort. It involves HqO’s dedicated team, our relationship with the community, and our team at The District. Our on-site team has always worked hard to achieve results, and their communication and work ethic have come together in such a special way that I think is visible to everyone. HqO has become a valuable partner at The District.””

““The HqO platform has long been the central hub of information for The District Burlington Fitness Center and we have relied on it even more during this pandemic to seamlessly engage with the campus population. It continues to be a major resource in the success of our fitness program.””

““Our desires went beyond the need to connect with just our occupiers and retailers, conscious of the high volumes of public visitors we welcome to the market. Once we’d seen the value in the platform, we worked with HqO to further develop a publicly available version of the a pp. Our visitors are now more connected and we love that they can order from the food trucks to avoid queues.””

““This is a very good initiative from Spitalfields Market and will help a lot in promoting our businesses in these difficult times!””

““Engagement with the occupiers of our spaces has always been important to us. Appointing HqO has enhanced our reach to all occupiers in ways we never thought possible. The ability to understand the needs of all tenant groups and give a voice to the retailers has been critical to us this year more so than ever. The feedback the HqO platform provides us and our ability to respond instantly has become a game changer.””

““The [HqO] app gives us the opportunity to provide services and convenience in a lot of different ways that create better experiences for tenants. This is especially critical now because of the pandemic. We’re able to communicate and deliver virtual events, engagement, and services in a way that wouldn’t be possible without technology.””

““As a real estate company looking to attract and retain leading media and tech companies, investing in tenant experience technology is a must for us. To create an optimal environment in which our tenants can thrive, we need to be a leader in technology — today and in the future.””

“The immediate, positive feedback was exciting. Within hours, tenants were downloading the app and participating in building programming, and from the very day we rolled out the technology, individuals began telling us how connected they now felt to the rest of the building.”

“The app has been hugely helpful in showcasing the landlord’s aim to provide an inclusive building that not just focuses on its built amenities — i.e. meeting rooms, a new café, and a new reception lobby — but has acted as a collaboration tool bringing together local retailers, office workers, and even leisure users despite the complexity of the last year. Prospective occupiers have been given a vision of the building community through the app’s infrastructure, which has helped build our leasing campaign and story to date.”

“Engaging with our tenants has always been a priority for us. Our partnership with HqO has been key in supporting this, helping us to improve communication with our tenants, better understand their needs and harness their feedback, at a scale that simply wasn’t possible before. The insights gained have been invaluable in allowing us to provide the best experience possible for our tenants.”

“We saw huge value in introducing HqO as a tool to optimise communication across our buildings. With London Wall comprising multiple entrances and Regent Quarter a mixed-used estate, introducing the apps as a single source of truth has truly strengthened communication across both sites, allowing us to engage with tenants at an individual level. Over the past 12 months this has become even more critical.”

“The HqO platform is extremely easy to use and at no cost to DMK Restaurants as a vendor. Where we found opportunities for new features or optimization, HqO was eager to work with us on creating those solutions.”

“We are very proud of the best-in-class technology stack we have created to drive a frictionless experience. HqO is one of the finest tools we have to effectuate this. In addition to the intuitive, user-friendly nature of the HqO platform, it's also the best tool we have to communicate with building communities, offer them special perks, and drive a relationship with them.”