Infinx

““We didn’t just save time. We gained time to support patients better.””

““Before Infinx, we were drowning in paperwork. Now, our workflows are predictable, and our team is energized—not overwhelmed.””

““Infinx gave us the ability to grow without burning out our staff. That’s made all the difference.””

““We were growing fast, but stuck in slow, manual processes. It was clear we couldn’t scale with the systems we had.””

““This isn’t just automation. It’s acceleration. We grew 20% without growing our team. Without ScriptSender and Infinx, that wouldn’t have been possible.””

““Infinx gave 82 clinical staff members back 5 to 10 hours a week. That’s thousands of hours redirected from phone calls with insurers to patient care.””

““One person used to manage PAs for 7 surgeons. Now they handle 30 without adding staff.””

““We couldn’t do what we do without Infinx. They’re not just helping us get by. They’re the reason our small team of five can handle a workload that used to take 88 people.””

““We’ve asked Infinx to help with complex, oddball processes—and they’ve figured it out every time.””

““Our clinicians were stuck arguing with insurance companies. Now they’re doing what they were trained for – caring for patients.””

““We couldn’t do what we do without Infinx. They’re the reason our small team of five can handle a workload that used to take 88 people.””

“We have developed a trust in Infinx and we know you have high quality standards.”

“This team stands out for me with its strong account management and commitment to partnership. They engage with us frequently through a robust on-ground model.”

“Whether it’s regular check-ins or direct support from leadership and delivery teams, their hands-on approach ensures we’re aligned and supported at every step.”

““It’s about more than just getting prior authorizations,” Kobasa emphasized. “It’s about fixing workflows, improving efficiency, and ultimately enhancing patient care.””

“Ni2’s [an Infinx company] Charge Capture Optimization & Strategic Pricing initiatives have been very successful, exceeding targets and expectations. Ni2 has served as a trusted resource and wealth of industry and technical knowledge for questions outside of their contracted scope. They are excellent communicators, facilitate efficient decision-making & project management practices, and have consistently met many tight deadlines. I much appreciate the service and partnership.”

“We have been very happy with Infinx. We get good feedback because everything is automated. People can type us a message about a patient’s insurance, and we can easily understand and take action on it.”

“We have cut 50% of our costs with Infinx. Now there are no appointment cancellations. Our urgent prior authorization requests are processed on time and our physicians no longer have to manage insurance companies.”

“We have been pleased with the value Infinx has identified and unlocked for us. Their specialists are knowledgeable and professional, and have been able to address areas for us sooner than we could do ourselves, so we are very appreciative.”

“The system has been great since we have had it. It has improved. It has been a tremendous help for me in my day-to-day duties. The product definitely is well worth having.”

“Since adopting Infinx’s platform, we’ve seen a 90% decrease in workload on our team, and a 2% denial rate. We’re actually spending a lot more time with patients.”

“Instead of having multiple people handle prior authorizations, Infinx helped pair it down to one prior authorization manager who oversees the process. She’s much happier now because she’s managing the work, not drowning in it.”

“By enhancing our in-house staff to work with Infinx, we were able to make significant improvements. Our mutual goal is to make sure no one has to do the rework. We get the money upfront, we get paid for the services, and everything revolves in a shorter collection cycle.”

“I like how the product’s integration with our EMR makes it easy to use. The product also has its own dashboard, which is very easy to use.”

“I like the solution. It is clear and defined, so I am happy with it. I have already recommended Infinx multiple times.”