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Intradiem

Business Consulting and Services

Learn how Intradiem delivers enterprise-grade workforce optimization solutions through real-time, intelligent automation that elevates people & operations.

Hiring now

5open roles+25%vs last week

Is Intradiem hiring?

Yes. As of November 4, 2026, Intradiem has 5 open roles on Metaintro. 3 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

Hiring pattern

How fast Intradiem is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

2
1
1
3
0
JulyAugustSeptemberOctoberNovember
November: 0 new roles.

How roles are set upShare of open roles

40%
60%
RemoteNot stated
40% of roles are hybrid or remote.

Customers

All 7 companies Intradiem names as customers.

Customers hiring now1

Case studies1

Other customers5

  • Contact Center Automation MetLife
  • Contact Center Automation Aetna
  • Contact Center Automation Farmers insurance
  • Contact Center Automation Accor
  • Contact Center Automation CVS

What their customers say

Quotes from people at Intradiem's customers.

“With Intradiem’s contact center technology, we have delivered 20% more training sessions regularly than we had delivered prior to moving agents to a remote workforce. Keeping up with agent development and engagement is critical during these trying times. Intradiem makes it easier for us to manage agents while working from home.”

Rohit Kohli · Head of Resource Planning · Centrica

““Intradiem has set a new standard for what we expect from our technology partners.””

Contact Center Manager

“We’ve had tremendous success with Intradiem’s solution . It’s helped us take advantage of idle time in a way that has reduced shrinkage, enhanced training, and improved agent engagement. Our agents now expect dynamic sessions as part of their daily routine, and the positive feedback from both agents and guests has been overwhelming.”

Director of Workforce Planning

“Real-time automation is allowing our agents to bring more human empathy and flexibility to customer service interactions. That’s great for customers, and it’s also great for the business.”

VP Contact Center

“This Burnout Indicator tool has helped identify agents who may be suffering from burnout. It gives instant data that I can use to gauge what is needed to support them daily.”

Supervisor
Show 10 more quotes

“With the extra insights, we were able to incorporate more wellness initiatives into our workflow, ensuring agents stayed healthy both mentally and physically. This has had a lasting positive impact on our team engagement.”

Supervisor

“Sometimes as supervisors we get so busy with meetings and reporting that agent well-being gets put on the back burner. This product has given me the ability to keep a closer eye on things related to agent burn-out.”

Supervisor

“Having this information readily available and being able to act on it quickly is huge. It allows us to step in at the right moment to support our team before things get worse.”

Supervisor

“Intradiem provides support to supervisors to help ensure staff can be held accountable and coached.”

VP, Customer Service Operations

“Intradiem is really smart and simple to use. I’m really excited about getting more training and early finishes.”

Agent

“I can already see how my team leaders are going to have more time for their agents, removing so much manual stuff that adds little or no value.”

Operations Leader

“My team loves Intradiem. The pop ups for training and coaching break up their day and they all get excited to see who will get an early finish.”

Team Leader

“The benefits to our culture were immediate—we were able to deliver eight thousand training sessions and harvest two thousand eight hundred training hours in the first three months. This normally would have required extensive off-phone time and additional full-time employees to achieve the same results.”

VP, Global Head of Workforce Planning & Resource Optimization

““Intradiem is intuitive and user-friendly. The surprise breaks it enables are a great opportunity to refresh and recharge and get back to the vital business of satisfying customers.””

“If we had known about Intradiem three years ago, we would have done this ahead of other projects.”

Head of Contact Center Operations

AI launches and partners

What Intradiem has launched and who it works with on AI.

  • LaunchAgent BurnoutIntradiem offers a machine learning solution that predicts agent burnout.
  • LaunchAI-powered intelligent contact center platformIntradiem’s AI-powered intelligent contact center platform features real-time automation capabilities to manage contact center workflows and customer service team activities.
  • LaunchAI-powered agent attrition solutionIntradiem’s AI model measures real-time contact center data against expectations or past performance and designates each agent’s burnout risk on its dashboard.
  • LaunchReal-time automation and AIIntradiem provides real-time automation and AI for structured workforces.

Skills they ask for

Most frequent across open postings.

Tech stack

Libraries
jQuery
CMS
WordPress
Analytics
Google Analytics 4
Google Tag Manager
Marketing
VWO

Company facts

Industry
Business Consulting and Services
Sector (NAICS)
Information
Peer
Accenture
Social
LinkedIn · X · Facebook

Roles by location

Where Intradiem is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as Intradiem that are hiring now.

Questions about Intradiem

Is Intradiem hiring?
Yes. As of November 4, 2026, Intradiem has 5 open roles on Metaintro. 3 were posted in the last 30 days. The most are in Sales (3), Customer Support (1), and DevOps (1).
Where is Intradiem hiring?
Intradiem is hiring in United States, Atlanta, and United Kingdom, with the most open roles in United States.
Does Intradiem offer remote or hybrid work?
0% of open roles are hybrid and 40% are remote.
Who are Intradiem's customers?
Intradiem names 7 customers, including Centrica, Virgin Media, Contact Center Automation MetLife, Contact Center Automation Aetna, and Contact Center Automation Farmers insurance.
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