ITA Group

“We have never had the chance to go places like this until we became part of the NAPA family.”

“There's an ROI we see anecdotally and in our data. We know recognition impacts early career turnover. The feedback we get from our associates and leaders is that it's a valuable program, which is why it's so invested in.”

“It was an excellent event. The logistics were superb this year…”

“One of countless reasons we’re happy … is that [ITA Group] is able to navigate through our complicated internal teams (marketing, finance, legal, etc.) to make things happen with ease, speed, and grace.”

“I’ve been in the biz for 28 years and this is the best event I’ve ever been to. T-Mobile nailed it to a T.”

“Fabulous award program. I just acquired a Mac desktop. Will be back soon for another big purchase.”

“ITA Group was selected for 'transparency and the promise of a smooth transition.”

“It’s already midyear and I continue to make every motion count, but now I have a tangible goal in mind to make sure my contributions/impact are visible again.”

“I loved all the programming and ability to balance downtime, networking, meals, experiencing nature and having so many options at a given time!”

“We hired ITA Group for their expertise, and they’ve proven they deliver. This program has been more successful than we hoped.”

“The event team’s communication was very good and improved from prior years. The on-site team was fantastic. Pleasant to work with and very informative.”

“Great overall experience and lead capture tool. Overviews of go-to-market strategy and organizational structure was well done.”

“The level of recognition was incredible; everything felt luxurious and over the top.”

“Knowing what it takes to get here definitely motivates me to do the same if not better for this year.”

“Loved how the subtle branding was incorporated throughout—from the moment you were picked up at the airport.”

“The people we work with make the difference, they care, and partner. We have fun and work towards a common goal. We are always looking to take the program to the next level and need a partner to help us dive into that more.”

“It is a great program that continues to differentiate [telecom brand] from the other companies”

“[We’ve] seen loyalty increase to the point where we can see customers will now buy a small quantity of petrol at a competitor just to keep them going until they can get to [our brand] to fill up. Some people in our database, such as small businesses, are going out of their way to come back to our [locations] to redeem their loyalty points.”

“For those who don’t want items from the catalog, the activity options were great. They like being able to choose something special that they can do, not just buy.”

“The points program was fantastic for the entire family. We spent a few nights together looking through the multitude of options and everyone was able to pick out and receive many cool gifts. Thank you from our entire crew!”

“Once we made our decision, the transition was simple—ITA Group made the process unbelievably easy for us.”

“We felt the cash could easily be forgotten. The catalog allowed each person the ability to select items that mean something to them and hopefully remind them of our company when they use them.”

“The program is right up there with the best of the incentive programs I’ve participated in.”

“The entire event was over any possible expectation … It was a 10+ out of five possible points. I am very thankful for having been part of this experience—it was incredible!”

“By miles and miles, the best event I've attended in my professional life.”