Jonas Chorum

“When you mention system migration, most hotels throw up their hands and say they don’t have time or the resources to do this,” says Mr. Koo. “It’s always a big project and it’s never easy. But Jonas Chorum makes it as easy as it can be. It’s not a daunting, time-consuming process with Jonas Chorum, because the Chorum team truly goes above and beyond. The process is organized, yet flexible enough to accommodate the client’s needs and timeline.”

“They don’t have to wait for data from the front desk, and I can easily manage labor costs based on real-time, real-world data.”

“Chorum PMS makes it easy to monitor and update rates. With the mobile app, I can track and update the rates from my phone and make changes on the fly. It’s easy to react to changes in inventory.”

“Training, you're going to save a lot of time,”

“It's always good to keep detailed notes,”

“We're definitely saving time, saving paper, all that kind of stuff,”

“Because we have a lot of guests who come back year after year, we want to make sure we can provide that same great experience every time they visit,”

“With it being a cloud-based system, it works out really well,”

“With Chorum, we can easily run reports on which staff member is performing the most upgrades, and in turn, we are able to follow up with each guest to ensure their stay was satisfactory and the upgrade was beneficial.”

“Having said that, the Chorum property management software allows us to quickly and seamlessly upgrade guests checking in without making them stand around the lobby waiting, which has really had an impact on the feedback we have received from our guests.”

“With many guests opting to upgrade their room, combined with the easy-to-use nature of the check-in functionality with Jonas Chorum, we have essentially been able to cover the cost of the software, while allowing us to focus on enhancing guest satisfaction and maximizing revenue.”

“The process has become second nature for the front desk, and by offering commission to staff members who upsell a room and increase guest satisfaction, we have seen a real increase in revenue during check-in.”

“The check-in upgrade flow with Jonas Chorum is very easy and intuitive to use,”

“With Chorum, the migration team went above and beyond. They reached out every day; their knowledge and humility made the process as easy as it could possibly be.”

“It’s a no-brainer: the dashboard tells you the story of the whole day.”

“With Chorum PMS you can have new staff manning the desk in just a few days, without needing to answer a lot of questions or provide ongoing support.”

“The workflow in Chorum PMS is very logical and easy to use , the ability to maximize room night revenue is right at your fingertips.”

“Revenue management is streamlined from beginning to end, with fail-safes to avoid mistakes.”

“The ease of use is incomparable, and the support was the best I’ve received from any hotel software company”

“We’d rather have these Jonas Hospitality solutions than any other company”

“They are quick to respond and are very knowledgeable.”

“The implementation team and our trainer were fantastic. You can tell that the team at Jonas Chorum really love their jobs, it comes through on their responsiveness and the pride they take in their work.”

“The ability to stay in close communication with guests, respond to guest requests faster, leverage modern technology, automate and streamline guest messaging, and more have all contributed to enriching the guest experience.”

“With the built in filtering and import capabilities, we can automate the process of sending text message offers to guests, letting them know of specific amenities and upgrades that would be beneficial to them.”

“With our automated pre-arrival text message offering a deluxe room upgrade, we have been able to get this offer directly in front of our guests, which has had a great response rate and has helped us maximize the value per guest.”