LBMX

“found the system very intuitive and not at all difficult to use.”

“they could deliver what they were promising.”

“Right away, they knew what we were looking for. We would ask about something from our requirements list and the response was ‘We understand completely…and we have the solution.'”

“The scalability of the LBMX EDI solution made it all possible.”

“EDI makes it easier for us to deliver the high levels of service we are accustomed to providing. A shareholder is looking for an invoice or statement from three months ago? No problem. We can find and send it to them in minutes. We did it before, but it took much longer. From their point of view, the transition was seamless and that was our goal.”

“There were no surprises. We weren’t the first buying group they were dealing with and it showed in their professionalism and during our early solution conversations.”

“It’s great because LBMX’s Canadian clients are finishing for the day and won’t be using them as a resource”

“Month-end, we have three days to enter upwards of 40,000 transactions. When we’re calling for support, we need know whoever is on the other end of the phone is acutely aware of that demand, is responsive and will put us first.”

“The solution had modules we didn’t need today but could use in the future, and they were available online. With a customized solution, you’re solving the problem you have now but creating others you’ll have to deal with tomorrow.”

“Central billing has really put us into growth mode.”

“Every quarter dealers receive a cheque that shows what we’ve earned for them. It’s a lot better than saying ‘The only thing you can give is another 2% off’.”

“They were from buying groups, and had built something for buying groups. It made me feel like they could walk the walk, and talk the talk.”

“They understood what it means to hold the livelihoods of others in their hands. They knew what it felt like to sit in my chair and try and do what we do.”