Legl

“it’s not about monitoring every transaction daily. It’s about having the visibility to catch problems before they become serious, and the audit trail to demonstrate that the firm’s processes are robust when regulators ask. It’s about ‘exception reporting’ and not ‘everything reporting’”

“Cash flow matters in any business, and a law firm is no different,” Will says. “Legl has taken the friction out of client payments. Clients can use a simple, professional experience that fits around their lives, and is available 24/7. That’s an important part of delivering a great experience, and it provides critical value to the firm by helping us to get paid quickly for the services we have delivered.”

“we needed to build a platform where our lawyers could go out and be fantastic at their jobs, whilst knowing that everything behind them was working. That’s what Legl gave us.”

“Chris explains,“now everything is connected, which removes steps and simplifies the process. Reconciliation has become much faster.””

““I’m a bit of a geek when it comes to data,” Chris says. “It’s powerful to see from Legl’s insights dashboard that our average payment time is just two hours. I’m keen to keep a pulse on those firm-wide metrics.””

““It was quite clunky for clients,” Chris says. “The experience wasn’t particularly user-friendly, and from an internal perspective it created unnecessary work.””

“We really like the platform, it’s very easy to use and Legl’s team is so responsive. Legl so clearly understands the risk assessment process, what law firms need to go through and how to make our lives more efficient.”

“The oversight Legl’s risk assessment gives you is great.”

“The diary function for updating risk assessments has been excellent.”

“Using Legl, we can now complete three risk assessments in around twenty minutes.”

“Under our old system, one assessment could easily take around an hour”

“The speed and efficiency with which Legl understands how we work and what we need is excellent”

“We had a 30 minute training session and an internal call about how we wanted the team to use Legl and everyone was able to run with the platform straight away”

“Our partners said it best in our recent meeting — everything is simple and accurate and if you need something else from Legl, they’re always responsive to what we need.”

“People now have a better grasp of the information we hold,” Gwen says. “It’s improving the quality of our data and helping everyone across the firm understand how the information in company reports fits into risk management.”

“It’s made our team more open to technology — they’re logging in and engaging directly.”

“It’s solved the problem of making sure fee-earners are engaged and taking responsibility,” Gwen explains. “It’s fast to complete the form - under two minutes - and being able to instantly see high-risk elements is excellent for oversight.”

“Legl is constantly improving and responsive to what we need. Having everything in one platform is important to us.”

““This has been an absolute lifesaver for our solicitors. It’s so much easier to digest than six months of bank statements where things can easily be missed.””

““There’s so much we can tailor in Legl that we just can’t do with other suppliers.””

““As soon as they click complete, an email goes straight to the partner for sign off."”

““They click the link and it takes them straight into the platform - it’s really sleek and straightforward.””

““The approach we had was thorough, but it was also lengthy and fairly static. It didn’t enable intelligent prompts or provide a clear, consistent audit trail. We knew there had to be a better way to support the firm as it continued to grow."”

“In terms of helping the clients and being efficient internally, it’s a little bit of a no brainer.”

“Legl has been really easy for the finance team to be trained on. And Legl’s client service team has answered all of our questions really quickly.”