Lemax

“What has really been a game-changer for Asian Trails since day one is the ability to have a competent counterpart who understands our requirements. We chose Lemax, as one of the reasons, for a high level of automation - auto-confirmations to suppliers, auto-invoices, auto-itineraries, you name it!”

“It has been a pleasure working with Lemax. Their detailed and professional approach during the sales and implementation process has been impressive and reassuring. We look forward to our teams working on the system and the positive impact it will have on our business.”

“There are two main reasons we picked Lemax. Obviously, the software itself needs to work. But most importantly, we felt that there's a good connection in terms of sharing the same core values - trustworthiness, openness, and always being ready to help.  It's essential for us to share these values with our partners.”

“Lemax is really intuitive and efficient. We enjoy working with the itinerary-building system. We feel like the Lemax team is a part of our team, and we get good support. Onboarding new people is easy because it is intuitive, forward-thinking, and efficient. It's been a seamless process.”

“Before, tracking the number of unrealized inquiries was hard. There was no reliable way to assess the value of incoming inquiries or how many were converting. Lemax has helped us evaluate the quality of incoming inquiries and fine-tune our sales process accordingly, which contributed to improved conversion rates.”

““It’s a great comprehensive platform that allows you to do all different things, not just itineraries. You can manage products and partners, analyze revenue, and much much more. It can take time to fully implement, but learning new software takes time. Putting in products takes time, but it’s worth it in the long run!””

““Products are a great part of the platform. You can easily view and manage tours, hotels, packages, everything is connected with prices and now the system does all the calculations.””

“I think of Lemax as another member of our team that can do more work than five people could in the same amount of time. Lemax revolutionizes sending quotes and reservations from straightforward software made by a company you can trust.”

“The whole process is transformed and improved. If you search for a property, you can easily see the availability depending on how we feed the system. I also like”one-touch” confirmations and cancellations. The automation of the procedures is a great capability. If properly fed, we are 4-5x quicker than we were doing before.”

“We see Lemax as the all-in-one system which can help to improve our business. The automation of the procedures is a great capability. If properly fed, we are 4-5x quicker than we were doing before.”

“Lemax allowed us to be creative, and put more products out there. Our calendar is now full and we don’t have any room for new tours.”

“Lemax was an integral part of our business when Covid-19 pandemic started. Had we not had Lemax, trying to handle what someone paid, who’s transferring their booking to a later date, and who’s claiming insurance would be impossible. Lemax helped us handle that seamlessly.”

“Our profit has grown 20% year over year, and that’s the direct impact Lemax had on our business. Lemax allowed us to design and sell more tours, which directly impacted our business by ensuring new, additional revenue. Because of Lemax we were safe to invest in increasing not only the total number, but also the quality of our tours.”

““Lemax software allows us to be more efficient, make fewer mistakes, spend less time on administration, and focus more on the content and connections to our advisers.””

““It’s essential for us to have the entire business overview in one place – sales, operations, finance and controlling.””

““The payment link is sent to the client, and everything after that happens automatically. All the sensitive data is not shared with us; it stays on the client’s or card payment processor’s side.””

“We wanted to be quick and efficient. We needed to answer our travel agents the same day, so we searched for a technology that would enable us to do so. Lemax allows us to be more efficient, make fewer mistakes, spend less time on administration, and focus more on the content and connections to our advisers.”

“One of the most important things is that I feel confident about data and its consistency, making me sleep sound at night. I think that there won’t be a limit where we can take our company with Lemax.”

“We have a reservation system that we can trust again!”

“I am so relieved to have been managing the Covid-19 crisis using Lemax. The ability for us to customize areas of the system ourselves allowed us to adapt as things changed and to manage the process eniterely in the system on both sides of the world, removing the need for countless spreadsheets and emails bouncing back and forth.”

“From the start we were working together as partners with the same goal. We were open and honest so it often felt as if we were working for the same company. This partnership enabled us to go live with Lemax within 6 months.”

““There is a lot of automatic actions you trigger – auto-confirmations to suppliers, auto-invoices, auto-itineraries, you name it! There is a wide range of automated actions in your system.””

““What has really been a game-changer for Asian Trails since day one is the ability to have a competent counterpart who understands our requirements, has an efficient functional system, is constantly keen to improve it, and is also working closely with us to meet our needs.””

““I’ve seen very few tour operators or DMCs that have come up with their own internal system; it is difficult to do that in-house. Get it from the outside, implement it rather than re-invent the wheel, and stick to your core business – travel.””

“One of the reasons we chose Lemax is its high level of automation! You have a lot of automatic actions you trigger – auto-confirmations to suppliers, auto-invoices, auto-itineraries, you name it! There is a wide range of automatic actions in your system.”