Mackin Book Company

“Mackin has continually offered phenomenal customer service and speedy turn around times. We are still blown away by the free standard processing available, and have been very happy with the quality of the materials we receive. The user interface is also intuitive and makes building purchase lists easy!”

“Mackin is the best company to work with. My school system has been using their services for over 17 years. They have been fair, consistent and professional in every aspect. There is mutual respect and honesty that is not experienced with other companies. I would not want to work with any other company.”

“Angela Asleson was amazingly helpful in determining what items would make it in time and where the other items were in the binding/processing cycle. I feel like it was a win all the way around. Thank you Angela for your prompt and articulate responses to my numerous emails as well as your infinite patience explaining your systems and processes. You are one of the many reasons we will continue to purchase from Mackin.”

“I absolutely love MACKIN! The quality of your materials is unmatched, and providing our schools with a variety of published titles is incredibly valuable. ABC 10News Storytime provides free books to elementary students grades K-3 in Title 1 schools across San Diego County. Honestly, Mackin has been great to work with. Many of the schools don’t know how great the library and classroom resources are so I love telling them.”

“What I love about Mackin is the consistently excellent customer service I have received from Marie Booth. In my 25 years as a school librarian, last year was the first time that I ordered from Mackin. As such, I was unfamiliar with the Mackin system and "ways of proceeding" with placing orders , importing MARC records, etc. Marie has been patient, kind and willing to walk me through setting up specs and fulfilling orders. I am grateful for her!”

“You have always been such a pleasure to work with and it's hard to imagine where Passages Academy Libraries would be without you! You've always been so thoughtful and thorough and an excellent communicator, Kathy, and when other jobbers did not seem to really understand what we needed or how to provide it, you always did. When I think of Mackin I think of diligence and excellence.”

“My new library tech was thrilled with the opening day collection. She had not worked with Mackin before but quickly became a believer in their service and selection. We are a Mackin school and couldn’t be happier with the initial and on-going support that they provide.”

“Great service, excellent communication! I just love Mackin, from their exceptional customer service to their quick, efficient and structured deliveries! Thanks again!”

“I have loved working with Mackin as a first-year librarian. It was recommended to me by a colleague and I will forever be a Mackin fan. Not only is the website easy to use, but the customer service has been out of this world! I have had all my questions met with patience, understanding, and insight! I would highly recommend this vendor to everyone. I wanted to specifically shout out Danaca, who has been so patient and helpful!”

“I appreciate the care and time that you and everyone at Mackin have taken to help me with this order. Now I can see what makes Mackin different from the other vendors. This level of attention and effort to help me would not have happened anywhere else.”

“Mackin delivered, as always! We were thrilled with the selections, and with how quickly the books arrived. I could not have been more impressed with Mackin.”

“This is another perfect example of why we continue to choose Mackin. Your customer service, responsiveness, and genuine commitment to your customers make you such a valued partner to our libraries.”

“@MackinLibrary IS THE BEST!! The service is next level PHENOMENAL!! Everyone working there is AMAZING! They actually CARE and ENGAGE with you. You're not just a number & they NEVER rush you or try to end the conversation quickly. You VALUED! #FamilyRun #Librarians #TheBest”

“Love @MackinLibrary Amazing customer service, fantastic products, and an all around great company. Just ask me about Mackin and you will get an earfull 😊 Theres a reason I exclusively order books from them ❤️”

“Dear Mrs. Heise, The company you and your husband created is phenomenal! I have never had better service with any other distributor. I wish I knew of you beforehand as I would have definitely been a customer sooner. Every single interaction I have is always positive and the attention to detail is like no other. Many other companies could benefit from expertise and service.”

“Love @MackinLibrary Amazing customer service, fantastic products, and an all around great company. Just ask me about Mackin and you will get an earfull 😊 Theres a reason I exclusively order books from them ❤️ https://t.co/UadFqf6qVL”