Mpathic
Telephone Call Centers
Mpathic is a 100% U.S.-based consultative BPO and contact center partner delivering omnichannel customer experience, staff augmentation, and CCaaS implementation across 42+ states.
Hiring now
Is Mpathic hiring?
Yes. As of November 3, 2026, Mpathic has 31 open roles on Metaintro. 13 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Sales Director, Life SciencesSalesUnited States · Remote · $250K – $300K/yrUnited StatesRemote$250K – $300K/yr6d ago
- Director of Marketing & Communications, Life SciencesMarketingUnited States · Remote · $155K – $180K/yrUnited StatesRemote$155K – $180K/yr6d ago
- Sales Director, HealthcareSalesUnited States · Remote · $200K – $250K/yrUnited StatesRemote$200K – $250K/yr8d ago
- AI/ML Evaluation Reviewer- Healthcare AI (Contract)Science, Technology, Engineering, and MathRemote—Remote—17d ago
- Account Director, SalesSalesUnited States · Remote · $155K – $175K/yrUnited StatesRemote$155K – $175K/yr19d ago
- Director of Product MarketingMarketingUnited States · Remote · $155K – $180K/yrUnited StatesRemote$155K – $180K/yr19d ago
- Vice President, Customer SuccessCustomer SupportUnited States · Remote · $175K – $200K/yrUnited StatesRemote$175K – $200K/yr20d ago
- Remote Customer Operations Support | WV School Choice ProgramCustomer SupportUnited States · Remote · $19 – $21/hrUnited StatesRemote$19 – $21/hr23d ago
Hiring pattern
How fast Mpathic is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
What their customers say
Quotes from people at Mpathic's customers.
“While the system is streamlined, the team was instrumental in helping understand the order submission criteria.”
“A representative resolved every issue with care and provided all needed answers.”
“The support representative answered all of my questions and more.”
“A user reported being very happy with the immediate help and information provided.”
“An excellent representative handled a concern so efficiently that a second call was not required.”
Show 7 more quotesShow fewer
“Mary was very helpful, pleasant, and "the best."”
“I appreciate the customer service provided.”
“We want to express our eternal gratitude for the program and the effort put into the platform.”
“I'm very happy with the immediate help from customer support.”
“The experience "blew away" my originally low expectations.”
“The service clarifies which items will not be approved to prevent order rejection.”
“Support helped our vendor ensure their business was set up properly and made payments easy.”
AI launches and partners
What Mpathic has launched and who it works with on AI.
- LaunchAI-Augmented CadencesAI identifies optimal contact windows, surfaces intent signals, and suggests next-best actions.
- LaunchAI-Augmented AccuracyMachine learning models flag anomalies, auto-validate coding, and predict denial risk before submission.
- LaunchAI-driven intent dataAI-driven intent data layers in predictive targeting.
- LaunchAI tools for outreachAI tools prioritize accounts, optimize send times, and surface intent signals across channels.
Skills they ask for
Most frequent across open postings.
Most requested skills
- Red teaming
- AI safety
- Customer service
- Written communication
- Structured evaluation
- Office 365
- Communication
- CRM
- Program management
- Stakeholder communication
- LLMs
- Data annotation
Tech stack
- Marketing
- HubSpot
- CMS
- HubSpot CMS
- Frameworks
- Next.js
- Analytics
- Segment
- Libraries
- Tailwind CSS
Company facts
- Founded
- 2020
- Industry
- Telephone Call Centers
- Sector (NAICS)
- Administrative and Support and Waste Management and Remediation Services
- Peer
- SupportYourApp
- Website
- mpathic.com
- Careers
- mpathic.com/careers
- Social
Roles by location
Where Mpathic is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Mpathic that are hiring now.
Questions about Mpathic
- Is Mpathic hiring?
- Yes. As of November 3, 2026, Mpathic has 31 open roles on Metaintro. 13 were posted in the last 30 days. The most are in Healthcare/Medical (8), Customer Support (5), and Sales (5).
- Where is Mpathic hiring?
- Mpathic is hiring in United States, Seattle, Utah, United States, and Prypiat, with the most open roles in United States.
- Does Mpathic offer remote or hybrid work?
- 0% of open roles are hybrid and 95% are remote.
- What skills does Mpathic look for?
- Its open roles most often ask for Red teaming, AI safety, Customer service, Written communication, and Structured evaluation.