Omnisend

““The support Omnisend provided was excellent from the start, helping us to deliver better outcomes for our clients,””

““Absolutely. Omnisend’s omnichannel approach, combined with its great user experience and reasonable pricing, has been a game-changer for us. The results speak for themselves.””

““It allows us to quickly set up campaigns and automations, segment our audience, and optimize performance without too much complexity. The account manager Agnė, technical support, and customer support are fast and very helpful, which makes it easier to manage and improve our email marketing.””

““Automations are also easy to set up, and for ecommerce businesses, Omnisend has plenty of options available.””

““What we like is that in automations we sometimes see even higher open rates than in campaigns,””

““Campaigns help re-engage users and bring them back into the funnel, and automations then guide them toward conversion, ensuring a consistent, relevant experience across the customer journey,””

““The primary factor was pricing, and we weren’t using many of the features there. We needed a simpler, less cluttered tool,””

““If I got hit by a bus tomorrow and God forbid something happens to me, the company will continue on. We’ve got a great automation strategy. Whoever takes over my place will be able to get into that system and know exactly how it works because it’s a very user-friendly system.””

““We’re selling people very complicated pants,” Trinos said. “I understand that in our world it’s not always so easy for the customer, so we very much pride ourselves on being as accessible to them as possible.””

“They are experts in that realm, so why not take from that? They see the trial and error from all their consumers. They know what works, they know what doesn't work, they know what might work for me.”

“„We know that cyclists love their Sunday rides. So we set key times for when we send our emails,“ — says Rens.”

“„The outcome of this strategy — our most successful Black Friday week ever,“ — shares Rens.”

““Every cyclist dreams of riding under the Spanish sun. Our imagery taps into that emotion,” – says Rens.”

“„Our core philosophy is to know our audience so well that our campaigns feel like a natural extension of their lifestyle,“ — says Rens Robroek, Founder of La Machine Cycle Club.”

“That’s what resonated with us the most. That’s our priority—customer service,” Foster says. “Being able to bounce something off of her and get an opinion on it has really been helpful.”

“Omnisend brings our business to another level. With challenging and changing times of the brick and mortar experience, it’s allowing us to set ourselves up for the future of ecommerce.”

“It’s been great to keep top of mind with our customers, especially during the pandemic,” says Kristy Nave, the company’s digital marketing and social media manager. “We’re showing people how to use our products and encouraging them to try new things weekly. Omnisend is super user friendly and a really great tool to do that.”

“Our emails that were previously managed internally were performing so well, and I didn’t want to see a drop in performance when I adopted a new ESP. That didn’t happen—our click rates stayed the same, and we increased revenue-per-email by 50% compared to our previous ESP.”

“One thing that I’ve loved about Omnisend that isn’t possible in Shopify is the ability to split the branding of their order confirmation and shipping confirmation based on the products purchased.”

“Kerrits’ parent company was managing email marketing on their own and it simply couldn’t keep up with Kerrits’ growth. There was a huge need for us to invest in a smart email service provider.”

“The right tools for a quickly scaling ecommerce business”

““While Omnisend definitely helped us scale revenue, it also allowed us to do it responsibly — keeping customers engaged, not saturated,” said Patricia.”

““In just three years, revenue attributed to Omnisend grew from €82,857 in 2022 to €518,860 in 2025 — a 525% increase,” said Patricia.”

““Almost 50 % of our revenue comes from Omnisend, and more than half of that success is thanks to intelligent email automations that convert more and better,” Patricia said.”

“What we really appreciate is how responsive the team is to feedback. A lot of the new features address real-world use cases, which makes Omnisend even more valuable to us,” says Matthew. “And the platform itself is intuitive, the integration is seamless, and the support team — especially our Account Expert Emory — has been incredible. It’s not just great tech — it’s great people behind it.”