Osano

“The Osano team is very knowledgeable, helpful, and accessible. I know I can expect a thoughtful and prompt response to all my questions. The platform is intuitive, easy to implement, and enables us to holistically monitor privacy compliance. We really could not be happier.”

“Our ability to understand and categorize cookies has been improved with Osano's support. Both our compliance and marketing teams clearly understand the implications of every privacy decision.”

“Osano stood out because it offered deep functionality with a very intuitive, user-friendly interface that allowed our team to hit the ground running.”

“The last thing we wanted was to pick a tool that would require our legal team to do a scan of all 50 states every couple of months. We love the idea that Osano is an expert in the space and they're doing that for us.”

“We wanted to give our members the option to pick and choose how they wanted to interact with our digital content, and Osano allowed us to do that,”

“Our members don't call us when they can accomplish their goals on the website—they call us when they can't, when something's broken. And my team, which manages member experience issues, has not heard of one about cookie consent. So that tells us that it's working and it's doing what it's supposed to do.”

“The fact that we enhanced our privacy program while keeping the experience simple for members is a big win for us.”

“Their department was paying for this consent management tool, but no one on that team knew how to use it. After they gave that denial or approval [for a data tracker], they couldn't actually prove whether or not the product team had listened to them.”

“They didn't think a tool like this existed—one they could actually use themselves, without going through weeks of training or depending on someone else to operate it.”

“Now that the legal team has their hands directly in the tool and they know how to use it, it 1,000% strengthened their privacy program. It gave them more visibility into things that were actually happening—and it allowed them to see that there were things they had denied that were added to the site anyway. Had we not switched, that could have led to huge fines.”

“Having the visibility in Osano allows things to be put in their proper context and done more swiftly—without having to wait,”

“Their other platform was almost certainly picking up on the same things Osano was picking up on—the legal team just couldn't see it. Had we not switched, that could have led to huge fines.”

“Privacy is way too complex of a topic and it’s only getting more so as new regulations are signed into law and existing ones change. Instead of trying to manage data privacy ourselves, we wanted to partner with a privacy expert to give us the confidence we were doing everything we needed to do for our guests.”

“We don’t have to keep consent and tag managers matched up. We did it once in Osano and didn’t have to set anything in Google Tag Manager.”

“The most important thing to us is that our guests trust us with their data and the way that we are communicating with them in their digital space is not seen as intrusive. Osano gives us a cost-effective, streamlined way to deploy a comprehensive data privacy solution to meet our needs.”

“Consent Manager gives us the flexibility by brand and regulatory body to configure it to automatically provide the right disclosures and user controls. Osano saves us time and resources while reducing our risk.”

“For third-party risk management, typically people are looking at cybersecurity risk, and often customers of ours will completely overlook privacy as a risk," Gorsline said. "So, if I'm looking at a third party vendor, and they don't have appropriate privacy settings, that to me is a red flag. It means their security posture is probably not as secure as it should be. They could get fined or put out of business and thus put a hole in our supply chain. I always look at Osano as the third leg of our stool for our third-party risk offering. It's an integral part of our virtual CISO solution.”

“Our relationship with Osano is just that; it's a relationship. I can reach out to Skye in support, and I get a near-immediate response. So, the deciding factor for us in selecting a tool and staying with you as a partner has been your responsiveness. Both from a support as well as product enhancement perspective.”

“We're a consulting firm. Most of our clients haven't gone through the exercise of mapping their data flows, nor have they gone through the exercise of assigning data-source owners, both of which are critical to the DSAR process," said Gorsline. "We get the opportunity, from a consulting perspective, to offer the service consulting services to build out that DSAR workflow.”

“What we were looking for was someone who actually recorded that consent and then provided some flexibility in how we managed exposing the different cookies and scripts to our clients. Or provided our clients the ability to pose different options to present those cookies and scripts," Gorsline said.”

“Osano was reachable and amenable to a conversation about partnership opportunities, as opposed to straight 'go-ahead resell our product for X amount of dollars per sale,'”

“For us, the real value proposition is the services we can build on top of it," Gorsline said. "Osano is a low-cost solution; low cost, low margin.”

“Whenever (the clients) are calling us, it's never because something good is happening. It's always because something bad happened," Gorsline said. "So to know I can reach out and get a rapid response on something and never be treated like I'm a village idiot for not having known that, it's a super important part of why we stick around.”

“During our presale demo and walkthrough with Osano, we saw they had more than a cookie consent platform, but also a build-out for data subject requests and a GDPR representative,” says Jozwowski. “Osano also offered policy change monitoring to alert us of any privacy law changes so we have peace of mind we are always up to date on our compliance. We experienced how powerful the solution is and had such a great demo experience, we went ahead and implemented it with only a couple of additions of pixels.”

“Privacy and security is a large endeavor,” says Abrams. “We trust that Osano’s mission is to make privacy law easier for everyone, and as a company focused on making things easier for our customers, we appreciate how well they deliver on their promise.”