Parloa

“With Parloa, we’re creating new opportunities for projects related to waste management consulting. It's a real win for our team and the city.”

“Our Parloa AI agent combines service quality with cost-effectiveness, and speaks our customers' language. That's how we connect everyday life in Leipzig with modern mobility.”

“We recognized early on that AI could be a game-changer in customer management, and with Parloa, we found a professional, innovative partner to bring that vision to life.”

“With Parloa, we’re improving accessibility for our moviegoers while ensuring our future scalability. It’s proof of successful innovation in service, and we believe it’s a solution that strengthens kinoheld in the long term.”

“This is actually how I have always imagined AI. No more rule-based dialogues but truly individual and customized conversations.”

“By deploying Parloa, we are sending a clear signal: We want to rethink service—digitally, efficiently, and with a human touch. We are proud to be among the pioneers in the industry.”

“Parloa and logen.ai combine innovative strength with the ability to deliver. This is exactly what we need to quickly scale our multi-tenant AI agents and sustainably improve customer service for our municipal utility partners.”

“Parloa combines powerful AI technology with deep expertise in enterprise implementation. That combination empowers us to achieve measurable impact that helps us reach our business goals while staying ready for what's next.”

“We recognized we often lacked the right skilled, knowledgeable agents at the right time, in the right languages. This isn’t replacing customer service agents, it is making our agents better.”

“At Münchener Verein, insurance has always been personal. Now AI helps us serve customers even more efficiently. Parloa won us over from the very first tests: we saw quick wins, and today we could barely keep up with our current volume without Ella.”

“AI lets us make customer service faster, better, and more personal, even in a market regulated by BaFin and the ECB. As one of the first in financial services to take this step, Parloa gives us the confidence to do it securely.”

“Clara, our AI agent, is a real asset for us. Built with Parloa, she makes our customer service easier to reach and frees up our employees' time to focus where they're needed most: complex inquiries and in-person conversations. What's particularly valuable is that Clara will soon be available around the clock, continuously learning and improving our service.”

“With Parloa, infinit.cx, and Datatrain by our side, we had partners who understood our goals and helped us deliver on them fast, with real, tangible improvements for our tenants in no time.”

“The use of Parloa Voice AI is a big step from sender-oriented IVR systems towards natural, customer-oriented dialogue. Our customers can speak the way they do in everyday life - in complete, clear sentences. And the technology understands exactly what they want to say. Now the customers are in charge!”

“We want to harness the full potential of AI and bring innovations to market quickly – with partners who are technologically impressive, share our vision, and with whom we simply click.”

“With our new AI service number, we're answering passenger inquiries around the clock, without waiting times, in four languages.”

“This fits perfectly with MAINGAU's innovation strategy. As a modern energy company, we aim to adopt forward-looking technology early and lead the way, and Parloa lets us deliver dynamic, seamless conversations.”

“Parloa, infinit.cx, and Datatrain understood our goals from day one. Their technical expertise and close collaboration got us up and running fast, with real results for our tenants.”

“Thanks to Parloa’s AI agents, we’re available to customers at all times. This lets us improve the customer experience and build trust.”

“Parloa ist für uns nicht nur Technologieanbieter, sondern langfristiger Transformationspartner.”

“Unsere Kund:innen erwarten von uns, dass wir zu jeder Tages- und Nachtzeit für sie erreichbar sind, um ihre Schadensfälle kompetent zu erfassen. Mit Parloa werden wir diesem Anspruch gerecht.”

“Wir bei HSE hatten eine starke Vision für das Projekt. Gemeinsam mit Parloa und MUUUH! haben wir es geschafft, sie zum Leben zu erwecken: eine moderne Conversational AI, die nicht nur die Customer Experience verbessert, sondern uns auch beim Erreichen unserer wirtschaftlichen Ziele hilft.”

“Wir können Bestellungen mit der Parloa-Plattform jetzt auch automatisiert in großer Menge entgegennehmen. Von der Produkterfassung über individuelle Angaben, wie verschiedene Produktvarianten (Farben, Größen), bis hin zur Hinterlegung gewünschter Bezahlmethoden – alles ist durch die Sprachsteuerung intuitiver und einfacher möglich. Dabei werden alle Bestellungen im verknüpften CRM von HSE gespeichert.”

“Mit dem Low Code Frontend der Parloa-Plattform ist es nun nicht mehr nötig, die Swiss Life IT anzufragen – Mitarbeiter:innen ändern Routing, Schlagwörter und Intentionen einfach selbst ganz intuitiv und ohne Programmierkenntnisse.”

“Wir schaffen mit Sophie neue Freiräume für Projekte rund um die Abfallberatung – ein echter Gewinn für unser Team und die Stadt.”