Percona

“I like Skype chatting with Percona admins from all around the world,”

“A single full-time DBA can’t work 24 x 7. Percona is always on the job.”

“Having access to Percona’s deep administration expertise costs far less than a full-time DBA, and it’s an even greater value,”

“Before Percona, the database was liable to go down at any time. Now we can rapidly scale our business and I really don’t have to worry about the database at all. Sometimes I even go onto Skype chat just to say, ‘hey, I haven’t talked to you guys in a few months, but I’m sure glad you’re there!’”

“Munzee would literally not be where it is today without Percona,”

“I trust Percona completely,” added Foster. “If they recommend doing something, I do it. I don’t even have to think about it.”

“Percona ExpertOps has provided incredible value. They are always there to monitor the database, fix issues as they arise, and make suggestions for improving performance and availability. And it doesn’t matter what time of day. If we encounter an issue, we Skype chat Percona and within a couple of minutes we’re working on a resolution.”

“I have worked with many MSP in the past, I don’t believe I have worked with a partner support team that is so responsive to monitoring, or as thorough with their change processes. I don’t think we could have had a more successful migration of our MySQL Production servers.”

“The needs of our clients are changing, and we have to innovate in order to meet those requirements. Working with Proximus, we implemented a new database deployment across multiple data centers and we chose Percona to support that deployment. The swift and precise support from the Percona team enabled us to optimize our deployment, remove problems, and improve system performance and availability.”

“Percona technical support is not only crucial when it comes to saving the Trend Micro GIS team time when troubleshooting, it also enhances our DBA Linux-based database skills. We are pleased to rely on Percona high-quality database Support.”

“Working with an established support vendor like Percona allows us to be more effective and efficient in all the work we do. My experience of Percona is that they’ve constantly acted with clarity, honesty, and integrity, values which I’m very happy to see in any working relationship.”

“Working with Percona thus far has been an absolute breath of fresh air. Every interaction has been friendly, informative, detailed, and I’ve always felt that our needs and requirements have been treated as the most important aspect, with Percona detailing how they can best suit our needs, rather than telling us how we must fit in with theirs.”

“We rely on Percona expertise to help with upcoming challenges, trusting them to spot issues before they become a problem. This allows us to focus on adding value to our customers by developing the new features and schedule optimizations our system needs.”

“"Thanks to Percona, we don’t have to hire multiple database experts to tune our databases and resolve issues with performance, failover and the like. Instead, we can focus our resources on more strategic initiatives."”

““Everybody we’ve dealt with at Percona has been wonderful and they continually exceed my expectations. They resolve our issues quickly, without a lot of back-and-forth.””

““Percona Toolkit is a great resource for isolating bottlenecks and validating the information necessary for making proper adjustments,””

““The Percona team is very knowledgeable, so they are able to deliver a high-performance database solution,””

“We were facing a significant increase in our licensing costs, mainly related to backup. We wanted to reduce our costs around running MongoDB, but we did not want to compromise on how we operate or affect our application stack … Looking at Percona, we could see an immediate return on our investment and avoid any potential challenges around migration.”

“Working with Percona, we got the technology that we needed to support our operations and we benefitted from the great experience and response that the Professional Services team delivered too. They know the technology inside out, and they were able to support us during the whole process. On the support side, we don’t often need assistance, but we know Percona is there and the team will be super efficient and responsive,”

“Percona’s integrated suite of monitoring tools and always on-call techs means they can respond to issues faster and more efficiently than what we could achieve on our own. This has increased our product reliability and provided us with much-needed peace of mind. It has also freed up our developer team so they can focus on expanding the product, knowing that the Percona team has their back when it comes to performance and availability. The Percona team took on some of our most challenging problems, and even found new improvements that we were not looking for at the time.”

“Percona has been ScienceLogic’s long-term database partner, instilling confidence in our team and our customers that we have the World’s foremost experts at hand in support of the rapid expansion of our platform and our business.”

“Percona is an industry-leading database performance company with a strong track record of 24x7 support services. Percona recruits the sharpest minds in databases from across the globe, so we feel confident when we need to reach out for support, Percona will be able to step up and help us.”

“I sleep easier knowing that Percona is on call 24/7 so our customers are never impacted by a major database issue. Percona’s team of highly experienced professionals consistently delivers beyond our expectations, and we consider them welcome members of our team.”

“Our Percona engineers are heroes every day. They are always available and easy to work with. Their broad experience with thousands of MySQL deployments means they have more knowledge at their fingertips than our internal team could ever develop.”

“We consider Percona engineers to be our 24/7/365 headcount, and when you think about it that way, they are ideal employees. We can ping them anytime, and they always provide the right fixes. We know the Percona engineers on our team, and they provide regular status updates, so it’s really like having an expanded global workforce.”