Qarma

““It is fast, mobile, and it works. Our organisation has many software systems, and few are as intuitive as Qarma. You do not need to prepare a lengthy report or spend hours formatting something. It is just there – organised, visual, clear,"”

““It refines our baseline. That is key. You cannot improve what you do not measure,” Münzenmaier says. “And once you have the baseline, Qarma gives you the structure to keep moving forward.” The team also appreciates Qarma’s design and how easy it has been to adopt and integrate into daily operations.”

“"We used to send a two-page Word document to suppliers. Now, we have micro-level detail data for areas like leather thickness, glove markings, label positioning, and colour codes. There is less room for misunderstanding,"”

““Now, if a defect is found during an inspection, I can see it right away – even while I am working on something else,” Münzenmaier says. “That saves us hours, sometimes days, in communication time. It also allows us to act quickly and proactively fix issues through real-time interactions with the QCs and producers.””

““We had been relying on Excel sheets and emails but wanted a system that captured details, was easy to use, and worked across time zones – all of which Qarma delivers,””

“By documenting everything properly, we can learn from defects and improve our process. The data we get from Qarma is simple to use and incredibly valuable for management reviews.”

“The best feature is consistency! Knowing that every time we inspect a product, it’s documented in the same format with the same level of detail”

“Our customers appreciate the system, and some have even integrated it into their own operations. It gives us credibility and shows that we’re serious about quality.”

“It was clear that we needed a system where MFC set the standards, rather than adapting to each customer’s individual approach,”

“"With Qarma, I can review inspections as they happen and use the data to support the production team,” Marcus says. “That immediacy helps us act faster and maintain consistency across sites.””

““That kind of transparency gives our customers confidence in what we’re doing and that we take quality seriously.””

““Our supply chain has found Qarma useful and easy to operate. We got the tool, had a workshop, made tests together in the line and plugged it in – that’s it. Our dialogue with the suppliers is good, and it’s just been working really well. Now, we’ve launched a new brand without even being at the factory. It’s been an eyeopener that we’ve managed to create great results by acting and doing things in a different way,””

““It’s easy to understand the steps and functionalities of the tool – also for more junior QCs and less experienced suppliers. All the users get excited when they see powerful functions like real time upload of pictures to reports, and the opportunity of different language settings with automatic translation just gives a more local feeling””

““The Qarma team suggested to try out online training for our offices and QCs. Previously, we had done on site trainings, so digital trainings were new for us. But Qarma was very supportive and openminded, and together we discussed the potential challenges with digital trainings and how those could be addressed effectively,””

“"It’s been a smooth process to develop and adapt Qarma to Lindex’ needs and it was quick to implement globally both within the company and with our suppliers at a very reasonable cost"”

““Many times, digital tools require heavy investment, the implementation process could be rather lengthy, and the tool might not give you many options to tailor according to your own needs. But when we explored Qarma, we felt it was an intuitive, flexible and self-explanatory tool that could generate relevant and impactful data for us".”

““When starting to look for a digital QC tool, it was very important for us to explore solutions that would enable us to streamline quality and help inspectors at Lindex, as well as our supply chain, to assess products in the same way””

““In order to digitize quality management at Lindex, one objective was to find an innovative digital tool that could support the company and its supply chain in becoming more transparent and effective with quality management and QC inspections throughout the usage of data,””

““Qarma helped us shift from reactive QC to proactive QC, strengthening customer confidence. Internally, Qarma has become the single source of truth,””

“With Qarma, we’ve been able to focus on whatmatters most—delivering quality products that our customers trust,”

“With Qarma, we've been able to significantly lower defect rates and improve our over all claim management.”

“We’ve significantly reduced defect rates and claims over time, thanks to the actionable insights from Qarma.”

“Qarma has been critical in ensuring that we stay in control while empowering our suppliers to take ownership of quality,”

““Accountability is the biggest shift in our workflow, process, and overall approach. And accountability is everything.””

““Qarma gives us the information we need to execute on our goal – improving quality through targeted training,” says Chris.”