Quore

“With Quore, we now have a unified team and a comprehensive playbook of brand expectations, which gives us credibility and allows us to be competitive with big brands in the industry like we couldn’t before.”

““Before Quore, we would pass spreadsheets back and forth to get capital requests approved,” said Hannibal. “Now, it’s second nature. Requests come in and they’re approved the same day. If something is lagging, we shoot a message in the system to the field.””

““Before Quore, I had to ask employees for specific data points, so my data was only as good as what was being reported from our associates,” said Hannibal. “With Quore, I now have high-quality, real-time data at my fingertips whenever I need.””

““The success of our hotels relies solely on how our properties are operating and how they communicate information to decision-makers in the company,” said Hannibal. “It was clear we needed to make improvements to our technology to improve the quality of information being reported in order to make our properties run more efficiently to ultimately make smarter decisions for our guests.””

““Turnaround time for capital expenditures has decreased dramatically, from days to just hours. All approvers can immediately approve or deny a request and see the status of others in the chain, creating a fluent, quick and easy-to-track process.””

““The longer we use it, the more we’re able to accomplish.””

““What we got from Quore is an incredibly user-friendly solution that tackled the key issues right away,””

““Quore provides a timeline and helps the work get done faster.””

“We’re religious about putting everything into Quore. If it’s not in Quore, it didn’t happen.”

““What we got from Quore is an incredibly user-friendly solution that tackled the key issues right away,” said Druffel.”

“The communication across the hotel helps everyone.”

““With Quore, I know in seconds what needs to be done.””

“Quore is very user-friendly,” he says. “Everything is spelled out for you…It’s so much easier than using a paper system because you can just punch it in. You carry your phone with you anyway, and it’s right there.”

“Quore has helped keep that communications process very consistent on reporting things in rooms or in parts of the hotel that need to be done.”

“Quore is really instrumental in helping track productivity and work orders, as well as seeing trends and different items that go wrong in rooms.”

““If a hotel goes a week without entering a work order, the GM can reach out and set up a training session,” said Frentz. “Quore not only saves us time and money, it fosters accountability at every level.””

““With Quore, new hires say that it feels familiar to them-that’s how intuitive it is.””

““We were immediately blown away by Quore. The design, features and capabilities were leagues beyond anything else we’d seen.””

““The longer we use it (Quore), the more we’re able to accomplish.””

““My team definitely notices when Quore’s not there, and they definitely appreciate having it back,””

““I really truly love Quore because I feel like it’s allowing us to make the most out of our guest experiences even during a time where guest experiences are different because of social distancing,””

““Having that ability to instantaneously communicate with a guest has been so valuable, and it actually saves money in the long run by saving us time and additional resources that can be solved in Quore with a quick conversation or follow up,””

““Without Quore, we noticed a huge difference in our guest service scores , because we weren’t able to problem solve as quickly and easily as we could with Quore,””

““We tried it without Quore for two weeks and it was a nightmare,””

““That customization has been so important, especially during the pandemic,””