Racksquared

““Racksquared provides a level of customer care that larger companies can't.””

“With Racksquared, the underlying infrastructure and technology are taken care of, and we can focus on growing our business and delivering on customer expectations,”

“They upgraded our operating system and made sure that we were ready to go. They really cared.”

“We had absolutely nothing go wrong when we flipped the switch, no downtime, no hiccups,”

“That’s what really did it for me. After that experience, I knew we had made the right decision in partnering with Racksquared. We don’t just have a new vendor/modules, we have a new partner.”

“I was just so impressed and so appreciative of him digging way beyond the scope of what I expected,”

“When we made the decision to go with Racksquared, we made it clear that we needed to move fast and from the start, Racksquared had a step-by-step migration plan that allowed us to achieve our goals,”

“We moved two LPARs from a POWER7 in a tier 4 data center to two POWER9 servers located in two separate data centers giving us redundancy and data center diversity. After the migration to the cloud, we found application response times are considerably faster than what they were and we’re saving a significant amount of money each month.”

““We try to avoid CapEx as much as possible, so this is definitely a right-sized solution for us,””

““Racksquared supporting us with this playbook was a big deal because we’re a small IT team doing many different things. Now in the event of a failure, we have a solid playbook that we can go to and know everything we need to do, both from a technical and business perspective.””

“It felt more like a partnership than just a quick set-up and move on situation.”

“There are times when you get into firewalls, networking, or other projects, and you want to bounce ideas off someone. We found it was easier to do that with Racksquared than some of the other vendor/moduless we were talking to,”

“Having Racksquared handle both platforms helped simplify what could have been a complex solution,”

“It’s a comfort to know we can pick up the phone and say, ‘we have a problem,’ and get a response from Racksquared time. We felt really comfortable with our calls and in-person meetings with the Racksquared team.”

“We are a small company, and we don’t have an IT department. Racksquared has provided us with access to the IT expertise and technologies that companies like ours can’t readily afford,”

“We know sweepers. We know the sweeping business. We rely on Racksquared to provide their cloud and IT expertise. They’ve helped us over the years by providing new technology solutions and showing us how to use it to grow our business.”

“With the dark fiber installed, we’ve reduced our backup time to just 2-3 hours. It’s made a world of difference.”

“With some other providers, we’ve had the experience of opening a ticket about an issue and then not hearing from them for a long time. That doesn’t happen with Racksquared,”

“We are really impressed with the friendliness, knowledge and responsiveness of Racksquared’s staff. We’ve always been able to get on the phone with someone to walk us through any issues.”

“So, a reliable solution is extremely important to us. With Racksquared, we see the reliability and uptime that our business needs.”

“We appreciated that Racksquared had a great location and environment in downtown Columbus. It’s on the same power grid as a major hospital, so we knew it would receive top priority in case of an outage, and it has a high speed redundant fiber backbone.”

“My partners and I were extremely impressed with Racksquared’s expertise, and everything included in the solution,”

“Racksquared is helping us revolutionize customer experiences with e-commerce, a connected warehouse and empowered salesforce,” says Smith. “Technology is a primary ingredient in everything we do. Racksquared keeps our business up and running, while we focus on keeping our customers up and running.”

“With Racksquared, I don’t have to worry about supporting, managing, and scaling infrastructure. With that off my plate, I can focus on using technology to deliver a great customer experience.”

“Our business relies on IT. We have hundreds of agent locations that must be able to connect to our server anytime of the day or night to meet our customer’s needs.”