Scribe

“Optimize will change the game for TXNM because we will finally have a basis for moving forward with our AI adoption.”

“Letting leaders see their team's inefficiencies on the screen, and knowing that's backed by real data, completely changes the conversation. We stop debating and start prioritizing.”

“We deliberately chose the team with the most complex workflows we could find. We wanted to really push this product. So I dug into the data from every angle I could think of. What Scribe’s AI came back with was impressive.”

“The traditional approach is horribly painful. Large teams stuck in a conference room, sticky notes on the wall, trying to map out what their process flows are.”

“With Scribe, no one’s stuck waiting on someone to respond or come back from vacation or leave. Scribe gives the team independence to help themselves.”

“We no longer have to dread doing process documentation.”

“Scribe makes it easy for us to create documentation, standardize best practices, and share knowledge across regions. It’s helped us bring consistency to our processes and tools, and operate more efficiently as a global business.”

““ Once we got our hands on it, we saw the benefits for the rest of the company. ””

““ One of the developers last week actually complimented our use of Scribe and how it’s far easier to look at steps on the Scribe document ””

““With Scribe, we can test and write the documentation at the same time.””

““ Time savings is the most important thing for us. It’s been massive. I can record 150 steps in five minutes with Scribe. ””

“Scribe simplifies the documentation process so that our department can mitigate central points of failure in our operations. This ensures greater reliability and continuity across all our processes.”

“I have been able to hand [a Scribe] to a new supervisor and they can follow along step by step without being watched over and accurately do the process the way it is supposed to be done.”

“We use Scribe because it’s an invaluable tool that significantly streamlines the documentation process. Scribe is an exceptionally user-friendly and intuitive tool that doesn’t require extensive training.”

“Every person who has looked at my Scribes has said that this process is 100% better than the current work instructions process. There is no way to miss a step if you are doing the process accurately.”

“I was mind blown when I saw how easy Scribe makes documenting and sharing knowledge. Now anyone can learn the right way to complete a process without waiting for a colleague’s help — improving accuracy without sacrificing efficiency.”

“Our team used to be swamped answering questions all day in Slack. Now that we can answer questions with Scribe, we’ve seen fewer tickets coming through as people have easy access to these self-serve resources.”

“Not only are we able to roll out guides much faster, but the screenshots reduce ambiguity and help our employees learn much more easily.”

“My biggest pet peeve is that outdated docs are floating around. With Scribe you have the one source of truth to refer back to.”

“Before Scribe, it was so hard to make updates to documentation. You would build it up in your head as a big herculean task that would take you hours. With Scribe, making updates to documentation is incredibly easy and painless.”

“With Scribe, you get the best of the best. It only takes us minutes to create beautiful walkthroughs that help everyone onboard to new software easily and accurately.”

“Having Scribe allowed us to stay on schedule for our Workday implementation. We definitely would’ve been behind schedule if we had stuck with the old ways of documentation.”

“"I have a Scribe that's received over 2,000 views. Before Scribe, I could have spent 5 minutes teaching someone how to do that thing. That's 10,000 minutes - or a month of my time - I've potentially saved myself just by using Scribe."”

““The process for verifying content gives us confidence that our employees are accessing the right procedure documentation and that it’s appropriate for the audience.””

“"We’re able to easily transfer a complex task to an offshore team without having to have a bunch of meetings, Zooms, and back-and-forth. We’ve already been able to transfer 50-60 hours of labor using Scribe alone."”