seon

““The integration with SEON has enabled us to transition from a largely reactive monitoring model to a more adaptive and forward-looking risk framework. This evolution supports stronger portfolio oversight while maintaining efficiency across diverse business models and markets.””

“You want the person buying from you to be real. With SEON, I can start with our own data and end up with a public social media profile. It’s really helpful.”

“I tried SEON myself and then let the team go full speed with it. They immediately came back with custom rules regarding which ISPs or devices to look at. It was extremely intuitive.”

“We found a user had multiple profiles on our platform. Some of the accounts looked good on paper, but we identified a connection and took them down. Our payment processors now regard Xcoins as one of the safest merchants in the industry.”

“We had one of the highest rates of chargeback dispute wins in the industry, leaving us with an actual rate of 0.01%. But I started worrying when fraudsters began opening multiple accounts on our platform.”

“My favorite [SEON] feature is probably the simple and intuitive UI, but I should add that the Key Account Management by real anti-fraud experts is also fantastic. It doesn’t hurt that it’s extremely competitively priced either.”

“SEON impressed us with how easy it was to set up custom rules and add velocity logic. The automation gives us complete control over how we test, measure, and manage risk, both at the signup and payment stages.”

“We now see close to zero successful identity fraud cases. And as a BNPL company, this has a direct impact on other metrics, such as a 90% drop in fraudulent registrations and 50% drop in chargebacks.”

“Thanks to SEON, we have confidence in each fraud score and a clear understanding of how it’s determined. Creating rules is now effortless, giving us greater flexibility,” said Eric Taylor, Trust and Safety Team Lead, TurboTenant. “We’re excited about how this partnership makes us more agile and look forward to measuring the impact—it’s already significant after just six months being live.”

““We love SEON. It’s been a real force multiplier for us to fight fraud””

““It’s become a real comfort at the executive level. When we have a new product or a new risk surface, the conversation is: do we need to put something in SEON? And if the answer is yes, it’s an extra small dev task. A one-day sprint. Not ‘do we have the dev resources, when are we going to work this in, and how are we going to maintain this tool?’””

““Everyone knows where their face is. We’re focusing much more on who they are, and basing our KYC on the likelihood that the individual – with all of the surrounding data – is going to commit fraud.””

““We literally had an 80% reduction in the number of alerts we needed to view. At the same time, we were able to catch things that had complexity involved, especially account takeovers. That signal we built has been really, really good.””

““The most tangible metric time saved, which ultimately translates to money. Having support with fraud monitoring has been a major productivity boost for our team, freeing us up to focus on building rather than chasing down bad actors.””

““The biggest win overall has been the precision. SEON lets us target fraudulent users with a high degree of certainty without meaningfully impacting legitimate users; this is something that’s harder to achieve than it sounds.””

““Chargeback management has been a standout, giving us the ability to handle disputes directly in one place rather than managing them across disconnected workflows. For fraud identification more broadly, we leverage the full digital footprint; we’re pulling together the signals that matter and making sense of them in a way that manual review simply wouldn’t scale.””

“The top fraud issues we faced were multi-account creation, card testing and more recently, botting activity. These weren’t isolated incidents; they were patterns that grew more sophisticated over time.”

“By leveraging the power of advanced analytics and data-driven insights, we were able to achieve our goals of expanding our customer base while effectively managing credit risk.”

““Without SEON, analysts would try to replicate what SEON does. It would take very long and still miss some information.””

“I don’t want my experts doing repetitive work. I want them to make the judgment calls and I want the AI to give them the information to do that.”

“Efficient security is sustainable security.”

“We are delighted with the timely turnarounds, quick responses, and effective problem-solving skills of all the analysts and staff working on Solventa’s account.”

“Our mission is to provide credit to all legitimate customers we are able to, and we aim to do this fast – often in under a few minutes. So we have to make sure we are doing our due diligence and doing it as quickly as possible. We were mostly using manual checks, such as cumbersome ID validations in public databases, phone calls, and security profiles based on highly qualitative data, but we were unsatisfied with the time and resources required.”

“We needed a solution that could support multiple brands, markets and licenses without a one-size-fits-all approach. Each brand has its own risk level and business goals, and we needed the ability to reflect that in how we managed fraud.”

“SEON helped us protect the platform without applying the same risk approach everywhere.”