Shepherd

“We had a smooth and timely renewal on our second policy term. The Shepherd team came in with their renewal quote well in advance of the renewal and pricing came in where we expected it to. This was recognized by the client as a sign of Shepherd’s commitment to the long term relationship and the client was very satisfied with the results,” said Ashley.”

“From a servicing perspective, the few items that have come up were met with an immediate response and attention from the Shepherd team,” said Ashley. “I think this speaks to the unique structure of Shepherd where if there is ever an issue with servicing or claims handling that we have Shepherd’s leadership involved and these items are dealt with quickly.”

“Overall, Shepherd continues to commit themselves to our partnerships and they continue to meet their words with action,” said Dominic Ashley, Assistant Vice President at Aon. “A true trusted partner!”

““Kennedy Rush has been an excellent underwriting partner throughout the process on this client. Shepherd was highly responsive, accessible and easy to work with, and the team stayed solutions-oriented and available to discuss coverage and underwriting considerations whenever we needed. The pricing was competitive and targeted. We appreciate the partnership and look forward to continuing to work with Shepherd and Kennedy on future opportunities!””

“Working with the Shepherd team on our insured’s excess liability renewal has been an absolute pleasure. The level of professionalism, collaboration and dedication displayed by each team member to understand our insureds business needs and risk is truly commendable. The team’s strong communication skills and mutual support have consistently fostered a sense of unity and allowed us to achieve our goals efficiently. It has been an enriching experience collaborating with such a talented and motivated group.”

“We have deployed Shepherd’s capabilities across construction projects with some of our fastest growing and strategic clients, resounding success for WTW & clients alike.”

“Their expertise, competitive pricing and effective communication differentiate them from the competition. I look forward to expanding the partnership and will continue to recommend Shepherd to clients across the industry.”

“Our partnership with Shepherd has continued to flourish. Their responsiveness and efficiency have been impressive and continued to shine on this opportunity. Shepherd's team assessed the program needs and learned where they could best provide value to the client. We collectively decided on a precise approach to target a particular attachment. Shepherd exceeded expectations with their prompt solution that made the insured very comfortable with leaving the incumbent.”

“The quick turnaround and deep expertise from the team were instrumental in winning the account. We were able to deliver highly competitive pricing in a short timeframe, which gave us a clear edge. It was a great example of responsiveness and technical knowledge coming together to secure the win.”

““Working with Shepherd was a fantastic experience”.”

“We had a competing offer for the same premium on the $10M xs $10M; however, we went with Shepherd because we felt there was likelihood for a long-term relationship as well as incentive for additional premium savings for the client based on Shepherd’s unique technology programs. This client uses certain technology tools to better control their QA/QC programs that dovetail with the Shepherd Savings perfectly.”

“The Shepherd team provided a quick and competitive quote for additional limits for a new client.”

“The Shepherd Savings program was a key differentiator from competitors, helping the insured find value in their existing technology investments to improve efficiency and safety across project sites. The Shepherd team worked to understand the client's needs and create a specific solution for them. They were responsive and flexible in adjusting program terms when possible. The client was pleased with the package Shepherd put together, particularly given the quick turnaround required.”

“I was really impressed with the Shepherd Underwriting and Senior Leadership team taking the time to meet with the client after writing the insured's business. This effort reassured the client they understood their risk and were committed to a long-term partnership.”

“We reached out to Shepherd to participate in a program for a street and road contractor and were thoroughly impressed by their team's expertise and qualifications. Their responsiveness and service made working with them an absolute pleasure, as they operated with incredible efficiency and prioritized the insured's interest by understanding their needs and risk profile.”

“The amount of time spent on the certificate of insurance approval process has been drastically reduced. Shepherd offers current, real-time monitoring of our vendors/subcontractors and compliance. They have established timely alerts advising when attention is needed and streamlined requests for documentation needed from brokers and carriers.”

“Shepherd has created an extensive platform that contains so many features that have made this process easier for us. They accept and appreciate any feedback given and adhere to it. Shepherd has taken our industry needs into consideration and has created an environment based on those needs. They listen to the wants and needs of our company and provide the product quickly and efficiently with exceptional support. Shepherd has proven to be flexible, adaptable, and supportive, time and time again.”

“I am writing to share the benefits that we have experienced since implementing Shepherd Compliance within our organization. Shepherd Compliance has proven to be an invaluable asset, providing us with considerable advantages for our certificate of insurance approval process.”

“Shepherd Compliance has been pivotal in strengthening our compliance practices & enhancing operational efficiency. We are able to move a vendor or subcontractor through the approval process quickly and easily. We are extremely pleased with the benefits it has delivered and we are excited for the future.”

“Shepherd has provided a very efficient and organized system for accessing, sharing & analyzing information. This has provided improved accuracy & consistency within the process. Having the ability to customize & generate tailored reports for our company leaders is a remarkable benefit.”

“Shepherd was an excellent partner to work with on this complex account. Despite the complexities, Shepherd demonstrated remarkable flexibility and expertise. Erin Page (Underwriter at Shepherd), in particular, stood out for her responsiveness and deep knowledge, making the entire process seamless. I was thoroughly impressed with how the account was managed and am eager to explore more business opportunities with them in the future.”

“Working with Shepherd on this rolling OCIP for our client streamlined our placement process significantly. The Admitted paper for the primary and excess program was instrumental in making this placement successful. What really impressed me was their remarkable turnaround time - four days from submission to formal proposal. Rather than simply providing coverage, they function as a true strategic partner.”

“I can say that Chris Bolick was highly responsive throughout the process. He proactively followed up for information to demonstrate a strong interest in the insured. He met our target which was instrumental in securing the 5x5 pricing and finalized a great Excess renewal for the insured. I will definitely think of Shepherd for my future Excess opportunities.”

“Shepherd was really easy to work with—responsive and accommodating to all of our requests. Since our team has a strong focus on coverages, particularly to meet the contractual obligations of our insureds, we appreciated that every request we made regarding coverage was carefully considered and approved.”

“We're thrilled to have secured this placement with the Shepherd team and look forward to growing this relationship for many years to come.”