Shippit

“Integrating Shippit with our online store has saved us an enormous amount of time.”

“Using Shippit’s rates and allocation, we’ve substantially reduced our shipping costs.”

“Shippit’s seamless integration and advanced tracking have significantly boosted our average order value.”

“Customers expect speed, flexibility, and multiple delivery options, while businesses must protect margins and manage rising costs. When you combine engaged teams with local inventory and strong omnichannel capability, ship-from-store becomes a competitive advantage built on trust, speed, and consistency.””

“Our fulfilment locations make use of Shippit and we adopt the practice of selecting the most cost-effective carrier for the order; the algorithms in the logic will display the choice of carriers and we select the most economical for the lane and weights of the order.”

“We wanted to delight our customers and exceed their expectations, with a minimal increase in costs. We were seeing that our customers continued to shop with us, with a steady growth in our loyalty members.”

“We found it easy to expand online fulfilment across our stores with the scalability and agility of the Shippit platform.”

““We wanted a company that was more innovative, and when Temando closed it was an easy decision because we knew what Shippit could do and help us with”.”

““We’re able to serve our customers better from a reporting side – and thanks to Shippit’s tracking features – we know where the stock is and where the freight is and we can open up more stock. Some customers also know where the stock is coming from, and they’re able to contact the store directly to find out about their orders."”

““I find Shippit user-friendly and it gives me peace of mind.””

““I’m paying a fee but it’s worth it for the support and the pricing points were slightly cheaper."”

““The reason I started using Shippit is that they had customer service down pat. I don’t need to contact the courier directly myself. One thing I really like is that I have chat support, Shippit replies immediately.””

“We have improved our CSAT score, loyalty and repeat purchases. Part of this is our delivery promise to customers, which Shippit helps us facilitate by ensuring our parcels are delivered to customers as efficiently and transparently as possible. Our shipping experience is now faster, happier and more efficient.”

“We can't thank Shippit and Brauz enough for the time savings and operational efficiencies that their platforms have afforded us. We can now shift orders from our stores instantly with no headaches and no delays,”

“Using Shippit has reduced our freight costs by 10% which has been a massive cost saving for the business. We have been able to reduce our non-stocks by 75% with our ship-from-store orders, which has dramatically improved our customer satisfaction rating.”

“We're leveraging NowGo to help build our network of the future. That means we’re closer to the customer with the right product at the right time. If you want more autonomous decision-making, have less human dependency in routing, and more trust in a system, NowGo's great. NowGo’s robustness, its serviceability and uptime is amazing.”

“We have a greater level of transparency of where drivers are, the ability to understand time-to-customers, and make better decisions,”

“NowGo supports Reece in delivering a high volume of orders to customers across the country. Our service promise - two-hour delivery - has been the ‘secret sauce’ of Reece for decades. We now have greater clarity on our ability to commit to that through NowGo at 650 locations, plus six warehouses. We use NowGo to execute that and manage the customer experience.”

“The original rationale for us to explore NowGo was: ‘how do we modernise our tech infrastructure to support something that is integral to our business?’. There was a considerable opportunity to optimise the branch-to-customer logistics element.”

“"Our delivery options have yielded great responses from our customers,” remarks Antoun. “We want to continue working with the Shippit team to explore even more convenient delivery options like specific delivery windows.””

“"Shippit allows us to enable and expand our delivery radius and ship to more customers from our stores, which is the key to unlocking our 2-hour delivery promise. We now have access to more carriers, more delivery options, and more ways for customers to shop and receive their orders exactly the way they want."”

““Customers appreciate that we try as much as possible. If they do not have to make the trip down to the post office, that’s something they appreciate as well. So it’s more convenient for our customers, and more convenient for the business””

““The entire platform is accessible and very simple. I can get anyone on the team who’s not familiar with the platform to jump in and take charge of the orders. It’s not rocket science for anyone and that is amazing.””

““That cut out a lot of steps. We didn’t have to worry about matching orders manually.””

““With a few steps we were able to integrate everything. It was just a few clicks most of the time. We didn’t encounter any technical difficulties while syncing with Shippit.””