Shopflo

“The checkout UI is modern and very intuitive. Team is super responsive and any query/ concern is usually answered same day. Quite impressed with the product.”

“Superb modern checkout with the right kind of pre-conversion nudges. My favourite and most effective feature of Shopflo is the COD to Prepaid nudge/reminder.”

“Shopflo provides me flexibility — I can test gateways, track success rates, and get transparent updates instantly.”

““Ultimately, your business is your product and your customer. These are tools to make this journey easier.””

““Checkout solutions are tools that can be empolyed to give incremental benefits.””

““When we made the decision to onboard to Shopflo, it was primarily because of the discount engine… we wanted a better discount engine where we could customize discounts based on multiple parameters. Compared to other solutions at that time, we felt this was stronger.””

““That is only 100% possible with Shopflo.””

““They had cart functionality, upsell inside the cart, and apply discount on the cart page. That flexibility was important.””

““Shopflo is more like an app-type UI. Other options felt basic. I personally liked the user interface more.””

“We currently operate at a return rate of about 6%. Before that, we were at about 18%, which was predominantly made up of RTO orders.”

“That increased our conversion rate. And that was only possible because we had the survey in place to give us the exact reasons why we are seeing customers fall off.”

“It's really allowed us to be creative without discounting too much. The milestones, freebies and tiered offers give us flexibility to increase AOV whilestill controlling how we want to reward customers.”

“The day your checkout breaks is the day you discover whether you bought a product or a partner. Features can be copied. Pricing can be matched.Responsive support and genuine ownership are much harder to replicate.We've always felt Shopflo behaves like a partner.”

“I’ve kind of outsourced my entire payments problem to Shopflo—they’re an extension of a technology team that I don’t have currently.”

“The minute we installed Shopflo, prepaid orders increased significantly, and COD returns dropped drastically. Features like cart optimization, prepaid discounts, and personalized touches made a huge difference for us.”

“I like the inclusion of trust badges. Unless you're a well-established brand, gaining customers' complete trust can be challenging. This feature has been crucial for us. Just having '2 Lakhs Happy Customers' or ' COD Available' displayed instills confidence in shoppers, assuring them that their money is safe.”

“I highly recommend Shopflo everywhere I go. The product is good. The team is fab. And it's very commercially viable.”

“Tanay is always available for me. If he is not available, he tells me, ‘Iʼll call you back,ʼ and he makes sure I get that call. Even on weekends, it has never happened that he has not called me back. If he cannot solve something himself, he connects me to the right person who can help. That is the kind of support that makes a checkout platform feel less like a vendor and more like a partner.”

“With every other tool we had to compromise on speed or design. Shopflo gave us both—so we never even thought of switching back.”

““I will definitely recommend Shopflo for its neat and clean UI UX. I personally feel it’s very user friendly. Because of their pre-fill rate, and how they helped us improve the prepaid ratio — it has made a real difference for us.””

“If there’s anyone thinking twice, I’ve not had a single issue with them in the last two years. We personally do value relationships a lot, and Shopflo has really helped us with that in terms of providing the support we’ve required at every step.”

“From day one itself the support we’ve gotten is the reason we’re here… the team is very responsive.”

“The lack of downtime is also amazing. I don’t think we’ve had a single downtime issue so far.”

““For any new D2C founder, I’d say start with Shopflo early. It makes checkout faster, improves AOV, and saves you from losing intent right at the finish line."”

“Shopflo allows us to modify the checkout process based on customer tags. The flexibility Shopflo checkout brings has been invaluable for tailoring the checkout experience.”