Where is Sigma Connected Group hiring?

Sigma Connected Group is hiring in Cape Town and Drakenstein Local Municipality, with the most open roles in Cape Town.

Does Sigma Connected Group offer remote or hybrid work?

6% of open roles are hybrid and 0% are remote.

Who are Sigma Connected Group's customers?

Sigma Connected Group names 7 customers, including Kraken, Oakbrook, Coop Energy, Barnet Council, and Folkestone and Hythe District Council.

What skills does Sigma Connected Group look for?

Its open roles most often ask for Microsoft Office, Communication, SLA management, Performance management, and Team leadership.

Sigma Connected Group Jobs: 10+ Open Roles (November 2026)

Is Sigma Connected Group hiring?

Yes. As of November 3, 2026, Sigma Connected Group has 19 open roles on Metaintro. 17 were posted in the last 30 days.

Open roles

Newest first. Pay shown when the posting lists it.

RoleLocationSetupPayPosted

Team Manager - Contact Centre - Financial ServicesOperations ManagementCape Town, Western Cape, South AfricaCape Town, Western Cape, South Africa——3d ago
Customer Advisor - PaarlCustomer SupportDrakenstein Local Municipality, Western Cape, South AfricaDrakenstein Local Municipality, Western Cape, South Africa——3d ago
Business Analyst - Software DeliveryAnalystCape Town, Western Cape, South AfricaCape Town, Western Cape, South Africa——3d ago
Team Leader - UtilitiesCustomer SupportCape Town, Western Cape, South AfricaCape Town, Western Cape, South Africa——7d ago
Team Leader - Financial ServicesOperations ManagementCape Town, Western Cape, South AfricaCape Town, Western Cape, South Africa——7d ago
Collections Advisor | BPOCustomer SupportCape Town, Western Cape, South AfricaCape Town, Western Cape, South Africa——7d ago
Service Delivery ManagerOperations ManagementDrakenstein Local Municipality, Western Cape, South AfricaDrakenstein Local Municipality, Western Cape, South Africa——8d ago
Team ManagerOperations ManagementDrakenstein Local Municipality, Western Cape, South AfricaDrakenstein Local Municipality, Western Cape, South Africa——9d ago

View all 19 roles

Hiring pattern

How fast Sigma Connected Group is adding roles, and how they're set up.

New roles each monthRoles first posted in the month

12

0

15

2

JulyAugustSeptemberOctoberNovember

November: 2 new roles.

How roles are set upShare of open roles

6%

76%

18%

HybridOn-siteNot stated

6% of roles are hybrid or remote.

Customers

All 7 companies Sigma Connected Group names as customers.

Customers hiring now2

Kraken68 open roles
Oakbrook9 open roles

Case studies4

Coop Energy
Barnet Council
Folkestone and Hythe District Council
Shell Energy

Other customers1

Folkestone & Hythe District Council

What their customers say

Quotes from people at Sigma Connected Group's customers.

““If Carlsberg created business partnerships, they would put us and Sigma Connected together to create ReachOut.””
Co-Founder

““Key to Sigma’s collections success are great, helpful conversations with our members that lead to the best outcome for all parties. Sigma has worked hard to align with our community-focussed culture and, in doing so, has become a valued extension to the start-up’s team. Sigma is an excellent partner.””
Customer Services Director

““ReachOut gave us a trusted, non-judgemental way to re-engage residents who had stopped responding, helping them reconnect with council support and begin addressing their arrears. Many also discovered they were entitled to additional financial help – in some cases nearly £800 a month – making a huge difference to their situation.””
Nick Houlton · Finance Manager: Revenues and Benefits · Barnet Council

“ReachOut have enabled us to start conversations with residents that we had previously been unable to liaise with. This has enabled us to offer further support to more low-income households using the support and advice available to us.”
Andrew Hatcher · Revenues and Benefits Lead Specialist · Folkestone & Hythe District Council

“The strongest partnerships are built on trust, openness and a shared purpose. Together with Sigma Connected, we empowered our people to deliver the very best outcome for every customer. That’s what genuine partnership looks like.”
Chelsie Mead · Operations Relationships Manager · Oakbrook

Show 4 more quotes

“World class collections started with a simple belief. Every customer deserves genuine care, real effort and the strongest possible support, especially those who need it most. Our ambition was to make that instinctive, a culture rather than a checklist. Sigma Connected shared that vision from day one and brought the passion to make it real on every call.”
Matt Court · Head of Customer Operations · Oakbrook

““Despite the quick turnaround, there’s no compromise on quality. During the mock call stage of our newly recruited agents’ training, our client said they’d never seen such a successful pass rate (100%) and were impressed with the high standard and learnings that came through on the calls.””
Jaco Synman

““At the height of the Covid pandemic, we were asked to downsize the collections team from over 100, down to 30, then after 6 months swiftly start to ramp back up again to over 100 and we’re still ramping. No one knew what was around the corner, but we were able to meet changing demand successfully.””
Jaco Snyman · Director of Financial Services

““This partnership is all about trust. Customers put a lot of trust in their bank – and the bank puts a lot of trust in us to reflect their values and look after their customers. So it’s a real testament to the trust they have in us that we’ve been asked to take on this side of the work, dealing with vulnerable customers. In fact, one of our advisors was awarded ‘Best call’ in recognition of how she handled a call from a customer in difficulty””

AI launches and partners

What Sigma Connected Group has launched and who it works with on AI.

LaunchServiceOneServiceOne is Sigma Connected’s proprietary operational platform that combines AI-enabled insight with intelligent workflows and operational excellence.

Skills they ask for

Most frequent across open postings.

Most requested skills

Microsoft Office
Communication
SLA management
Performance management
Team leadership
Problem solving
Data analysis
Customer service
Collections
Empathy

Tech stack

CMS: WordPress
Analytics: Google Analytics 4; Google Tag Manager
CDN: jsDelivr; unpkg
Libraries: jQuery; Tailwind CSS; Font Awesome

Company facts

Headquarters: Birmingham, UK
Founded: 2011
Industry: Outsourcing and Offshoring Consulting
Sector (NAICS): Administrative and Support and Waste Management and Remediation Services
Peer: Outsourcey
Website: sigmaconnected.com
Careers: sigmaconnected.com/careers
Social: LinkedIn · YouTube

Roles by location

Where Sigma Connected Group is hiring. Pick a city to see its roles.

Similar companies

Companies in the same industry as Sigma Connected Group that are hiring now.

Questions about Sigma Connected Group

Is Sigma Connected Group hiring?: Yes. As of November 3, 2026, Sigma Connected Group has 19 open roles on Metaintro. 17 were posted in the last 30 days. The most are in Customer Support (11), Operations Management (4), and Finance (2).
Where is Sigma Connected Group hiring?: Sigma Connected Group is hiring in Cape Town and Drakenstein Local Municipality, with the most open roles in Cape Town.
Does Sigma Connected Group offer remote or hybrid work?: 6% of open roles are hybrid and 0% are remote.
Who are Sigma Connected Group's customers?: Sigma Connected Group names 7 customers, including Kraken, Oakbrook, Coop Energy, Barnet Council, and Folkestone and Hythe District Council.
What skills does Sigma Connected Group look for?: Its open roles most often ask for Microsoft Office, Communication, SLA management, Performance management, and Team leadership.