Slack

“Using AI and data-driven insights, our go-to-market team can significantly reduce the time spent on administrative tasks, enabling them to focus on what matters most — helping customers meet their goals,” said Schuh.”

“We can now bring CRM data directly into Slack, where we’re already working, and our sellers and leadership can take actions in context and at pace.”

“We’d already been using Slack across the business to encourage cross-functional collaboration, conversations, internal shoutouts, and celebrations, and it’s all taken on a new life since Slack AI and Sales Elevate,” said Bill Schuh, Anaplan’s Chief Revenue Officer.”

“Slack allows us to accelerate collaboration at scale, driving even greater value for our customers. By leveraging these tools, we’re confident in our ability to innovate and adapt to the ever-changing landscape, ensuring our customers’ success and, ultimately, our own.”

“Customer success is of paramount concern at Anaplan. Tools like Slack and Salesforce are integral in ensuring we deliver on this promise, helping us win as one unified team.”

“Further unifying communication, Slack allows us to streamline conversations, increase visibility across functions, and ensure alignment in our go-to-market teams.”

“With Slack AI, the Anaplan sales team can easily stay up to date in account channels and find the information they need, right when they need it — driving significant productivity across the team.”

““With the help of Slack, we’re facilitating relationships in the places where people are gathering. We’ve been doing that for a long time in the physical world, and it makes sense to do it in the digital world too.””

““More and more companies realize that they have to find more personal, authentic ways to recognize people and to create and deepen relationships,” Shah says.”

““During the window between Valentine’s Day and Mother’s Day, it’s incredibly important for us to catalog our learnings and ensure that everyone has access to that information,” Shah says. “The channel is our living document of what to focus on for the next campaign.””

““Understanding how our network is performing and what its capabilities are over the next few hours or days means we’re able to quickly adjust what we’re doing to drive sales,” Shah says. “Having Slack as a tool to share that information in real time across the entire team is very powerful for optimizing our marketing spend.””

““When the rubber meets the road, seconds matter,” Shah says. “When seconds matter, getting everyone on the same page in Slack channels with the most up-to-date information on our merchandise and inventory—where we’re seeing demand and what the competition is doing—is incredibly powerful.””

““The alignment between all of our teams and our external agency was critical. We had to be very careful about preserving our voice and brand, and with Slack Connect we made sure we were sharing the right messaging in a matter of hours.””

““Slack is not just a faster, more agile collaboration tool. It improves the quality of problem-solving.””

““With Slack we were able to remove silos across the brand, and that has been critical to developing a sense of community and operating with agility.””

““Slack added rocket fuel to our capabilities, speeding up decision-making so that we could respond to market needs faster,” he says.”

“Slack added rocket fuel to our capabilities, speeding up decision-making so that we could respond to market needs faster.”

““We’re still in the early stages, but the positive momentum we gain with Slack and Agentforce is taking us exactly where we need to be,””

““We’re committed to becoming one of the first truly Slack-focused agentic enterprises, and we’re already well on our way to replacing many of our internal systems with Slack completely,””

““It would preserve context that’s often lost when we create tickets manually.””

““Looping an agent into a Slack thread to create Jira tasks automatically would be huge for us,””

““Being able to develop so many different things on a single platform — Slack with Agentforce — dramatically reduces the time to deliver value to the business. The use cases are endless.””

““I’ll see major time to value, with no maintenance cost.””

““Agentforce is so intuitive, I intend to integrate as many products as we have licenses into it,””

““Automating coordination with an agent in Slack ensures smoother processes and gives us more capacity to focus on clients,””