Smartnumbers

“Smartnumbers provide a resilient service, which ensures that genuine life or death calls will always be received and answered.”

““The ability to move your telephone number around to wherever you are working is enormously beneficial. Our whole ethos is towards hot-desking and flexible working, and Smartnumbers fits perfectly with that environment.””

““I advertise my Smartnumber on my email signature block. Having the one number makes me more contactable than I would otherwise be. It works really well alongside the MOD BlackBerry service and that allows me to respond much more quickly to issues. I estimate that it helps me turn at least two hours of wasted travel time into productive time each week.””

““There’s almost 20,000 Smartnumbers in service and the platform’s scalable to support many more. It’s a really productive solution for any mobile tri-service or civilian staff member.””

““I use the one-click dialling facility extensively, as well as the call manager application that allows me to manage my incoming calls in real time. The web interface is very intuitive and easy to use.””

““They are always very accommodating and pragmatic, and when we ask for something we know it will be done well and on time.””

““The service we get from Smartnumbers is superb,””

““When I’m at my desk I can log onto Smartnumbers and manage my calls in real time. With just one click I can take an incoming call at my desk or on my MOD BlackBerry, delegate it to a colleague, or send it to voicemail, depending on what I am doing at the time and who’s calling me. It really helps me make the most productive use of my time.””

““Smartnumbers is a really productive solution for any mobile tri-service or civilian staff member””

““Smartnumbers is straightforward, it avoids complicated rerouting of calls, and we can keep our old numbers as long as we need them.””

“‘Functionality-wise, what we are using is only a small amount of what’s available – we plan to spend a bit of time exploring, training our staff on Smartnumbers in-house and implementing it further afield.’”

“‘We’re definitely going to stick with Smartnumbers because these days, given the fact that a lot of communications are now outside the office via email and telephone, it means any correspondence we have is documented,’ says Latif.”

““We’re definitely going to stick with Smartnumbers because these days, given the fact that a lot of communications are now outside the office via email and telephone, it means any correspondence we have is documented.””

“‘We have got an alternative compliance console,’ says Latif, ‘but the one we use with Smartnumbers is very quick, up-to-date and easy to use, so we find that a better solution than our the current provider.’”

“‘We were looking for a seamless set up that would be quick and efficient,’ explains Guardian Stockbrokers director Atif Latif. ‘Then we were recommended Smartnumbers mobile call recording, and the process of set up took less than 24 hours from start to finish.’”

“Our customers operate in highly regulated and security sensitive environments. Our independent accreditations demonstrate the standards we apply to information security, cyber security, quality management and data protection.”