Smith.ai
Your AI workforce for the front office. Fully staffed, 24/7.
Is Smith.ai hiring?
Yes. As of November 3, 2026, Smith.ai has 3 open roles on Metaintro.
Open roles
Newest first. Pay shown when the posting lists it.
- Product Chief of StaffProduct/Project ManagementSan Francisco, California, United States · Remote · $215K – $250K/yrSan Francisco, California, United StatesRemote$215K – $250K/yr9d ago
- Manager of Client SuccessCustomer SupportRemote · $110K – $165K/yr—Remote$110K – $165K/yr20d ago
- Senior Product Marketing ManagerMarketingRemote · $160K – $180K/yr—Remote$160K – $180K/yr24d ago
Hiring pattern
How fast Smith.ai is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 6 companies Smith.ai names as customers.
Customers6
- Colorado Lawyer Team
- Zillametrics
- JLY Tax, LLC
- LifePlan Legal
- K Bennett Law
- AttorneySync
What their customers say
Quotes from people at Smith.ai's customers.
“Smith.ai helps with my firm’s customer service and intake process. We never miss a call because of them.”
“Smith.ai screens, qualifies, and saves a lot of time. I let Smith.ai handle everything.”
“Smith.ai has elevated our client interactions. Their dedication to quality and customer service is unmatched, making them an extension of our team.”
“Since we started with Smith.ai, we’ve gotten 12 cases. We wouldn’t have gotten those cases unless Smith.ai had answered the phone. Smith.ai has been beneficial to building our business.”
“Smith.ai is going to save you so much time, really screen clients, and get to the chase—and also provide a great experience for those calling your business.”
Show 6 more quotesShow fewer
“Smith.ai is my secret to business growth and client happiness.”
“Getting results for our clients is what we care about most. Having someone we trust to make a first impression and handle new leads is important. Our clients are happy with Smith.ai and so are we.”
“Unlike answering services who just answer the phone and take a message, Smith.ai actually learns about your business and becomes a trusted team member.”
“Smith.ai screens my calls and allows the good potential clients through to be hired. I have saved a minimum of 4 hours a week and have confidence that no potential clients are missed — a great return on investment.”
“As a service provider that hates the billable hour, I love that Smith has created a flexible service that focuses on providing value to its customers and not simply charging by the minute.”
“Smith.ai is a plug-and-play intake process and a built-in sales machine. Their receptionists are naturally more gifted. And the receptionist training is good — they do a really nice job of teasing out the context.”
AI launches and partners
What Smith.ai has launched and who it works with on AI.
- OperationsThe Smith.ai Quality FlywheelSmith.ai uses AI and human reviewers to monitor AI receptionist and live agent interactions, and automatically processes quality signals for review and improvement.
- LaunchAI ReceptionistSmith.ai’s AI Receptionist handles routine intake, books consultations, and can hand calls to humans.
- OperationsAI and human call monitoringSmith.ai monitors voice quality, transcription accuracy, and conversational UX in real time using AI and human reviewers across AI and live agent interactions.
- OperationsSmith.ai Quality FlywheelSmith.ai uses LLM-as-a-judge evaluation alongside human reviewers and synthetic simulations to test its system before deployment.
Skills they ask for
Most frequent across open postings.
Tech stack
- Libraries
- jQuery
- D3.js
- Security
- CookieYes
- Analytics
- Google Analytics 4
- Google Tag Manager
- CDN
- Amazon CloudFront
Company facts
Questions about Smith.ai
- Is Smith.ai hiring?
- Yes. As of November 3, 2026, Smith.ai has 3 open roles on Metaintro. The most are in Customer Support (1), Marketing (1), and Product/Project Management (1).
- Who are Smith.ai's customers?
- Smith.ai names 6 customers, including Colorado Lawyer Team, Zillametrics, JLY Tax, LLC, LifePlan Legal, and K Bennett Law.