South Boston Community Health

“There’s an emphasis on education here. Dr. Chiakpo and Marianna (a nurse in training) provided a lot of background concerning my issue and even brought in diagrams, which I greatly appreciated, since I’m a visual learner. They both gave me space to ask questions on everything. I really appreciated the time they spent with me.”

“Dr. Kane always asks me if I understand everything and whether or not I need further clarification… I really appreciate him explaining everything so in depth.”

“The staff in the lab, Verinta or “V,” is amazing. My son was literally giddy with delight at her joking and playfulness. He was actually so happy with her, he didn’t react to the blood draw, but then cried outside a tiny bit with a delayed reaction like “hey, wait, that hurt.” She is an absolutely phenomenal addition to the phlebotomy team! Overall, a great experience.”

“I liked that they were attentive and fast. They gave me the support I needed and were empathetic and organized. I went to a lot of departments, and all of the staff was this way.”

“I like that the service is more personalized because you know the people, and that is very important.”

“I like the attentiveness and feeling heard. I appreciate the fact that providers always make me feel involved in decisions.”

“I like the doctors my son has. They listen, are very understanding, and seem like they care. I just like how they are with my son.”

“I feel that it is a well-oiled machine, with Dr. Brout at South Boston. I just can’t say enough good things! They know why I am there without a computer, since everybody knows what is going on with me, all staff. Everybody is on the same page, for a level of healthcare I had never experienced.”

“We are an elderly couple who have been patients at the SBCHC clinic for many years. Dr. Saxena stands out for correctness and creating a warm and very communicative doctor-patient environment. The doctor listens very attentively and calmly to everything you tell him. Simplicity in communication, diagnosis, and continuous patient condition monitoring make this doctor stand out from the rest.”

“Deserves 5 stars. Pediatrics department is amazing. Always accommodating, quick with answering questions, super doctors and staff all around. Love!”

“Dr. Virtue is very professional, listened to what I had to say, was very thorough, and checked things for me. You can tell that this provider cares as a doctor. Everything from start to finish was very well.”

“Dr. Dal Molin is excellent at what she does, explains everything that she is doing, and recommends the care that I need. I think that the staff and the care I get from Dr. Dal Molin are excellent and would recommend the office to anybody that asks; they are just very caring people there. I just like the staff there a lot.”

“I was late to the appointment and still found a way to see you. I was 10 minutes late. The check-in staff knew I was sick and still made it happen. I got my glasses, so everything was fast and good. Everything that I said, I liked.”

“It was great and very attentive by Emma Pitoniak and Catherine Bacon, responded quickly in the MyChart app, and I just feel appreciated, listened to, and heard.”

“It’s very efficient and has very little wait time. We’ve enjoyed working with Jocelyn Guggenheim. The assistant who came to give vaccines was very great in our last visit as well.”