StarRez

“Our point person, Travis, was fantastic, super responsive and always helping us translate our old THD processes into new, better workflows,”

“StarRez allows you to change anything you want, which opens the door to endless possibilities... It’s been a game-changer for our students and our staff.”

“StarRez will definitely help us manage that growth. We’ve already added new beds and it was an easy process in the system.”

“We’ve noticed fewer calls about room changes, and even when we do get calls, StarRez helps us resolve them 5–10 minutes faster.”

“It was always a goal of ours to get StarRez... The demos opened our eyes to what it’s capable of, especially the reporting, the forms, and modules like the front desk, which THD didn’t have.”

“I love StarRez because it provides our staff the opportunity to better serve our students while creating efficiencies in our processes and having a stronger snapshot of the data that we need on a daily basis.”

“Overall, the implementation process was very simple. Multi Theme URL is small but mighty!”

“With having a different theme for each park, we can route users based on the park theme to customize the experience for our residents. When residents access the Portal, we have the reassurance they are navigating their specific brand based on values in the database, such a category ID, or even based on the site theme they are navigating.”

““When we switched to StarRez, the difference was night and day. It’s been essential for our department, and we couldn’t go back to the way things were.””

““It’s been great to integrate our communications with our marketing in this way.””

““The portal automatically sends emails to students when they submit applications, which has dramatically reduced the number of phone calls asking, ‘Did you get my application?’””

“Students don’t segment their lives. Their housing, their wellbeing, their academics - it’s all connected.”

“We’re very conscious of the student fee burden. This [College Pads] partnership helps us diversify.”

“We went from managing everything ourselves to partnering with experts who do this every day...It freed up our team to focus on more strategic, student-facing initiatives.”

“We were able to create a beautifully waterfalled process that changed the way we handle administrative tasks. It allowed us to take every group of students that we would need to provide meal plans for and have a simplified exchange of information that saved time.”

“Transforming your business process with StarRez is not only possible, but it's also the key to success. We were able to integrate our existing operations into StarRez, and discovered where StarRez can bridge the gaps. It was the best recipe for success.”

“Our vision with the meal plan process coming into StarRez was to create a better student and employee experience through a more streamlined process. We aimed to have one portal, with one department coordinating all communication, financials, and activation and deactivation needs.”

“We are very grateful to use the excellent software and also to StarRez company for their great generosity and encouragement to our work of helping street children and children at risk in Kenya through funding of basketball court, education scholarships, and funding of our shipping container IT Lab teacher salary who teaches former street children IT skills”

“StarRez software has greatly empowered our team to access and maintain critical data on children cases in remote locations via their smart phones. It has also helped us greatly with the running of our community library through the resources section.”

“We love Dashboards at Emerson. We have one Dashboard per process with specific reports for each group. This can be shared out with key stakeholders as needed for follow ups.”

“We wanted to be mindful that if students are taking the time to indicate to us what their plans are, we also wanted to be helpful to remind them of steps that they need to take.”

“The summer process was really a drag and it didn't go very well. Switching to StarRez has honestly made it a breeze.”

“We also were able to reduce the damage bill reviews that we were doing by over half and then charge students accurately the first time. It had many effects on our partners across the institution, including especially our friends in billing who were happy to see the change.”

“We were able to decrease the time spent on inspections significantly from the point where - for our most complicated building - it was taking us the entire summer to complete inspections, between turns from athletes and from summer housing back to the academic year. We were able to reduce that to approximately two and a half weeks.”

“We read every preference and comment. It helps us find solutions, and we communicate directly through StarRez.”